Don Don Donki removes helium voice-changer canisters in Singapore after safety concerns

The consumer watchdog responded on Thursday (Dec 18), noting that such products fall under the purview of the Consumer Product Safety Office (CPSO).

“CPSO is in touch with Don Don Donki Singapore operations,” said CCCS. “They have temporarily removed the product from its shelves while they review the product’s compliance with applicable safety standards.”

CCCS clarified that while pre-market approval is not required for general consumer goods in Singapore, suppliers must ensure products meet at least one applicable safety standard from organisations including the International Organisation for Standardization, International Electro-Technical Commission, European Committee for Standardisation or ASTM International.

“Suppliers must ensure their products carry sufficient warnings about potential hazards as required in applicable safety standards,” added CCCS. “Consumers are strongly advised to read and strictly follow the manufacturer’s instructions and safety warnings on the packaging.”

It also urged consumers to use products only as intended by manufacturers. If they encounter a product they suspect is unsafe or lacks clear warnings, they can report it to the CPSO.

MULTIPLE HAZARDS

The made-in-Japan canisters included English-language warnings recommending use only for those over 16 and to keep the product out of children’s reach. 

The labels cautioned against use near flames, during illness or pregnancy, or after heavy physical activity. They also warned users not to inhale the gas rapidly, and that misuse could lead to serious injury, asphyxiation or death.

Despite these warnings, the product’s advertising positioned it as entertainment, suggesting customers use it when apologising “for guaranteed laughter” and promoting its popularity among repeat buyers.