QR code immigration clearance slow to catch on at Singapore’s land checkpoints

PUBLICITY EFFORTS

To raise more public awareness of the QR code clearance, ICA has intensified efforts to encourage travellers to adopt the method.

In the bus halls, while all lanes support both passport and QR code clearance, over half the lanes are designated for express QR code clearance. The lanes can be toggled between QR code-only and hybrid clearance methods, based on operational needs, said ICA.

“Videos encouraging the usage of QR codes were developed in-house and screened on ICA’s social media platforms, digital signages in the bus halls and on Causeway Link buses,” it added.

Posters with step-by-step guides on how to generate the QR codes are also displayed around Woodlands Checkpoint’s bus hall and concourse, and at the berth of Bus 950 at Woodlands Temporary Bus Interchange, said ICA.