Bukit Batok residents will be happy to know that the Kopitiam West Mall food court on Level 4 has reopened. The food court is home to 19 diverse food and drink stalls spanning local and international flavours and sports a decor that takes inspiration from Bukit Batok Town Park, better known Little Guilin.
Overview of Kopitiam at West Mall
The spacious 458-seat food court offers diners a treat with a diverse mix of local and international dishes. The selection includes Malaysian specialities like Sarawak kolo mee, Indonesian cuisine such as ayam penyet and nasi padang, as well as Sichuan-style mala, Thai, Korean, Hong Kong, Japanese and Western specialities.
Something that is different at Kopitiam West Mall is that it aims to blend familiar hawker comfort and cutting-edge digital convenience.
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Those entering the new Kopitiam at West Mall will be greeted by “Kimberly”, a helpful and interactive AI concierge stationed at the entrance display screen.
“Kimberly” is designed to enhance the dining experience and can provide multilingual assistance in English, Mandarin, Bahasa Melayu, Tamil, Japanese, Korean — and even local dialects.
“Kimberly” can present stall information, help diners locate their favourite dishes across menus, and recommend options based on preferences or ongoing promotions. What’s more, the avatar is linked to a real-time heat map that shows available seating, complete with wayfinding instructions — a feature particularly useful during peak hours.
To improve operational efficiency, Kopitiam has also implemented AI-powered video analytics to support footfall and queue mapping, as well as safety monitoring across the food court.
Food Stalls at the Kopitiam Food Court at West Mall
Here is a look at some of the food stalls that you can find at the Level 4 Kopitiam Food Court at West Mall.
Hao Wei Mixed Rice
Hao Wei Mixed Rice is an old-school Chinese mixed vegetable rice stall that offers a variety of cai png dishes. It serves comforting, home-style selections at affordable prices.
Wu Da Lang Hot Pot
Originating from Chinatown, Wu Da Lang Old Hot Pot is bringing its hearty hotpot experience to West Mall with flavourful broths, quality ingredients and attentive service. The stall is popular for its comforting, fuss-free steamboat style.
Xiao La Jiao Mala Hot Pot
Xiao La Jiao Mala Hot Pot brings the heat with its crowd-favourite mala hot pot and sizzling grilled fish. Each bowl is layered with aromatic spices, fragrant peppercorns, and customisable levels of numbing kick.
