SINGAPORE – The Consumers Association of Singapore (CASE) has received 15 complaints regarding the sudden closure of Wan Yang Health Product and Foot Reflexology Centre as at Nov 23, said CASE president Melvin Yong.
In a Facebook post on Nov 24, he referred to a Lianhe Zaobao article, which reported that Wan Yang had ceased operations abruptly at all of its five outlets in Singapore.
In total, customers have reported losses of more than $29,000 in unused prepaid packages, he said.
Mr Yong added that CASE has reached out to Wan Yang to clarify how the company would refund its customers for their unused prepaid packages and on other remedies.
“CASE is deeply concerned about the issue of prepayment losses in the beauty and wellness sector due to sudden business closure,” he said.
