{"id":98909,"date":"2026-11-11T23:30:30","date_gmt":"2026-11-11T15:30:30","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=98909"},"modified":"2026-11-11T23:30:30","modified_gmt":"2026-11-11T15:30:30","slug":"healthcare-group-minmed-reports-cybersecurity-incident-affecting-teleconsultation-screening-services","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=98909","title":{"rendered":"Healthcare group Minmed reports cybersecurity incident affecting teleconsultation, screening services"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"text-primary article-summary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">SINGAPORE \u2013 <!-- -->A system supporting the Minmed Group\u2019s teleconsultation and screening services was affected by a malicious cybersecurity incident, said the healthcare group on Nov 11.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">In its media statement, Minmed said it was unable to provide further details about the incident as investigations are ongoing.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">It added: \u201cBased on our investigations to date, the incident appears to be limited to a specific standalone system supporting our teleconsultation and health screening business.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">\u201cClinical records have not been affected by this incident.\u201d<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The incident is the third case of a cybersecurity breach affecting healthcare providers in Singapore in a week.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Earlier on Nov 11, <a href=\"https:\/\/www.straitstimes.com\/singapore\/fullerton-health-server-hit-by-cyberattack-personal-data-of-migrant-workers-affected?ref=inline-article\" rel=\"noopener\" class=\"gap-x-04 items-center inline text-primary-60 select-auto\" aria-label=\"link\" target=\"_blank\" data-testid=\"custom-link\"><span class=\"inline font-tertiary-body-baseline-regular\" data-testid=\"typography-test-id\">Fullerton Health was hit by an incident<\/span><\/a> that affected migrant workers\u2019 personal data.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">On Nov 6, <a href=\"https:\/\/www.straitstimes.com\/zh-hans\/singapore\/doctor-anywhere-hit-by-data-breach?ref=inline-article\" rel=\"noopener\" class=\"gap-x-04 items-center inline text-primary-60 select-auto\" aria-label=\"link\" target=\"_blank\" data-testid=\"custom-link\"><span class=\"inline font-tertiary-body-baseline-regular\" data-testid=\"typography-test-id\">the personal data of users of telemedicine provider Doctor Anywhere<\/span><\/a> was leaked in a data breach.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Minmed said that upon discovery of the malicious threat, it had \u201cacted immediately to contain the incident and engaged Ensign InfoSecurity (Singapore), an independent cybersecurity and forensic expert firm, to support a formal investigation and further strengthen our systems\u201d.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">It added that as of Nov 5, the firm \u201chas independently validated the security fixes deployed and confirmed that the identified vulnerabilities in our system have been secured\u201d.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Minmed said: \u201cWe have taken the necessary steps to address the identified security vulnerabilities and will continue to maintain heightened vigilance, working closely with Ensign InfoSecurity to monitor and strengthen our cybersecurity measures.\u201d<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The healthcare group added that it has reported the incident to the Personal Data Protection Commission and made a police report.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Founded in Singapore in 2001, the Minmed Group operates out of clinics islandwide including at Paragon in Orchard<!-- --> Road<!-- -->, <!-- -->United Square in Novena, <!-- -->AMK Hub in Ang Mo Kio, and JEM in Jurong East.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">According to the group\u2019s website, its services include health screenings, teleconsultations, vaccination services and counselling services, alongside general practice and dental clinics.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">It said: \u201cAll our healthcare services and clinics remain operational, and we are committed to supporting our customers and stakeholders.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">\u201cWe recognise the trust placed in us, particularly when it comes to the handling of personal and health-related information. Protecting that trust remains our priority and we sincerely apologise for any concern this incident may cause.\u201d<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Customers with queries can contact Minmed at <a href=\"https:\/\/www.straitstimes.com\/singapore\/mailto:support@minmed.sg\" rel=\"noopener\" class=\"gap-x-04 items-center inline text-primary-60 select-auto\" aria-label=\"link\" target=\"_self\" data-testid=\"custom-link\"><span class=\"inline font-tertiary-body-baseline-regular\" data-testid=\"typography-test-id\">support@minmed.sg<\/span><\/a><\/p>\n<\/div>\n<p><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.straitstimes.com\/singapore\/healthcare-group-minmed-reports-cybersecurity-incident-affecting-teleconsultation-screening-services\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SINGAPORE \u2013 A system supporting the Minmed Group\u2019s teleconsultation and screening services was affected by a malicious cybersecurity incident, said the healthcare group on Nov&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-98909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/98909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=98909"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/98909\/revisions"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=98909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=98909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=98909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}