{"id":98879,"date":"2026-11-11T19:24:59","date_gmt":"2026-11-11T11:24:59","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=98879"},"modified":"2026-11-11T19:24:59","modified_gmt":"2026-11-11T11:24:59","slug":"wok-hey-customer-berates-staff-over-order","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=98879","title":{"rendered":"Wok Hey customer berates staff over order"},"content":{"rendered":"


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A Wok Hey customer was filmed shouting at a staff member at its Waterway Point outlet after apparently waiting over 10 minutes for his order, with netizens criticising his \u201centitled\u201d behaviour.<\/p>\n

Footage of the scene was shared on the @sgfollowsall Instagram page<\/a> on Nov 10, showing a man in a grey T-shirt collecting his order from the counter, where more than five orders were lined up.<\/p>\n

In the video, the man shouts at a staff member in a black uniform, saying in Mandarin: \u201cYou\u2019re wrong, but you don\u2019t even know you\u2019re wrong.\u201d<\/p>\n

\u201cHave you apologised?\u201d the man asks repeatedly.<\/p>\n

The employee stands his ground, gesturing toward the food, seemingly expressing that staff were also busy.<\/p>\n

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PHOTO: SGFOLLOWSALL\/INSTAGRAM<\/p>\n<\/figcaption><\/figure>\n<\/div>\n

Undeterred, the man fires back a string of words in Mandarin, apparently threatening to make a police report.<\/a><\/p>\n

In the post\u2019s caption, the Instagram page quoted a follower who explained that there was a long queue for the stall as it was lunchtime.<\/p>\n

The netizen alleged that the man was asked to wait an additional five minutes as his order was prepared incorrectly. However, he purportedly ended up waiting for more than 10 minutes.<\/p>\n

\"Stomp<\/a><\/div>\n

\u201cHe blew up at them while the Wok Hey<\/a> staff kept trying to explain that they were overwhelmed with orders,\u201d the netizen wrote.<\/p>\n

In response to Stomp\u2019s queries, a Wok Hey spokesperson said a thorough internal investigation is underway to determine the facts.<\/p>\n

Netizens sound alarm bells at man\u2019s response<\/h2>\n

The post went viral quickly, garnering over 203,000 views, 2,500 likes, and 250 comments in a day.<\/p>\n

In the comments section, several netizens rallied behind the staff members.<\/p>\n

\u201cI just went there recently. The staff are actually ok. They are nice ppl,\u201d one netizen wrote.<\/p>\n

Another called out the man\u2019s \u201centitled\u201d behaviour.<\/p>\n

\u201cFeel for the workers,\u201d a user added. \u201cI understand waiting too long frustrates us but to order during lunch hour you need to know its gonna happen\u2026 Avoid or order earlier perhaps? Fighting doesn\u2019t make them cook faster.\u201d<\/p>\n

Editor\u2019s note: This story has been updated to include a statement from Wok Hey.<\/em><\/p>\n

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