{"id":9782,"date":"2025-11-08T02:48:34","date_gmt":"2025-11-07T18:48:34","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=9782"},"modified":"2025-11-08T02:48:34","modified_gmt":"2025-11-07T18:48:34","slug":"im-scared-i-might-fall-over-why-some-helpers-in-spore-still-face-risky-chores","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=9782","title":{"rendered":"&#8216;I&#8217;m scared I might fall over&#8217;: Why some helpers in S&#8217;pore still face risky chores"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">They may come with the same hopes of earning enough for their loving families at home, but not all of Singapore&#8217;s migrant domestic workers (MDWs) are lucky enough to meet caring employers here.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Sue, who asked to be referred to by this name, is a migrant domestic worker who has been in Singapore since 1997. She knows the highs and lows of her job.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Her number-one responsibility, she says, has always been caregiving for children.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">In her 28 years here, she has only worked for &#8220;good employers&#8221; who never asked her to perform dangerous chores.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Yet, she knows many helpers are not as fortunate.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;It is very sad and disturbing every time I hear news about helpers falling from cleaning windows, but what to do?&#8221; the 50-year-old told Stomp.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Some helpers face dangerous tasks<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">In stark contrast to Sue&#8217;s experience, a 27-year-old domestic helper, who declined to be named, told Stomp that her employer &#8211; an elderly woman &#8211; often instructed her to clean the exterior windows of her flat while standing on a chair in the corridor.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;The corridor is quite narrow, and I&#8217;m scared I might fall over the railing,&#8221; said the helper, who has been working in the Yishun flat on the 12th floor for about six months.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">However, when she raised her concerns with her employer, they were ignored.<\/p>\n<div class=\"article-image-inline mb-md mt-lg flex items-center justify-center\">\n<figure><picture><source media=\"(min-width: 991px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 990px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 763px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=960&amp;f=webp 960w\"\/><img decoding=\"async\" class=\"mx-auto block max-h-full max-w-full object-contain\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=960&amp;f=webp 960w\" alt=\"\" loading=\"lazy\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/0cdd4d93e80d9234e242a82b69089c3b39680b415e7656755b3ecd33f9f3ece4\/STOMP1400X8402.jpg?w=960&amp;f=webp\"\/><\/picture><figcaption id=\"figcaption\"><span>A domestic helper in Yishun says she fears falling while cleaning her flat&#8217;s exterior windows from a narrow corridor. PHOTO: STOMP<!-- -->\u00a0<\/span><\/figcaption><\/figure>\n<\/div>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Dangers at work remain<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">A recent incident in Toa Payoh has again spotlighted the risks domestic workers face.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">A woman believed to be a domestic worker was found motionless at the foot of an HDB block on Sept 25 and was pronounced dead at the scene.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Her employer told Shin Min Daily News that the helper, who <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.zaobao.com.sg\/news\/singapore\/story20250928-7582417\" target=\"_blank\">had only begun her employment on Sept 20, had likely fallen while cleaning windows<\/a><\/span>.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The Straits Times (ST) later reported that the <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.stomp.sg\/trending-now\/woman-found-dead-after-fall-toa-payoh-hdb-block-believed-be-helper-cleaning-windows\" target=\"_blank\" data-discover=\"true\">Ministry of Manpower (MOM) is investigating the death.<\/a><\/span><\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">A spokesperson from MOM <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.straitstimes.com\/singapore\/mom-investigating-death-of-domestic-worker-believed-to-have-fallen-while-cleaning-windows\" target=\"_blank\">told ST on Oct 3<\/a><\/span> that &#8220;We are deeply concerned about such incidents and would like to remind all employers of the importance of ensuring the safety of their migrant domestic workers.&#8221;<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The ministry also advised employers to guide their helpers on safe practices when performing tasks such as window cleaning, including checking that window grilles are properly installed and locked before any cleaning is done.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Why risky chores persist<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Over the past decade, MOM has taken enforcement actions against <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.stomp.sg\/trending-now\/around-15-employers-caught-annually-making-helpers-clean-windows-unsafe-manner-mom\" target=\"_blank\" data-discover=\"true\">an average of 15 employers each year<\/a><\/span> for failing to comply with safety standards for maids cleaning windows.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">During that period, negligence by six employers led to their maids falling from height, Minister of Manpower Tan See Leng said on Oct 14.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The ministry will continue to monitor such incidents and step up education and enforcement if necessary, the minister added <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.mom.gov.sg\/newsroom\/parliament-questions-and-replies\/2025\/1014-written-answer-to-pq-on-mdw-fall-statistics-and-safety\" target=\"_blank\">in a written reply to parliamentary questions about whether tougher safety measures are needed.<\/a><\/span><\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Under existing regulations, employers are not allowed to let domestic helpers clean the exterior of windows unless safety conditions are met.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">An employer or adult representative must be present to supervise, and window grilles must be installed and locked at all times during cleaning.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Employers who breach these requirements can be<span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.mom.gov.sg\/newsroom\/parliament-questions-and-replies\/2025\/1014-written-answer-to-pq-on-mdw-fall-statistics-and-safety\" target=\"_blank\"> fined up to $10,000 and\/or jailed for up to 12 months <\/a><\/span>They may also be barred from employing domestic helpers in the future.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">To understand why risky chores continue despite regulations, penalties, and safety briefings, Stomp reached out to those involved in migrant worker welfare and employment in Singapore.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">&#8216;Difficult for workers to say no&#8217;<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The issue persists because domestic work takes place in private homes, making &#8220;monitoring and enforcement extremely difficult&#8221;, said Jaya Anil Kumar, Director of Legal and Casework at the migrant worker rights group Humanitarian Organisation for Migration Economics (HOME).<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Even though employers and MDWs must sign a safety agreement before work begins, risky chores may still be assigned on an &#8220;ad-hoc&#8221; basis.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;It&#8217;s difficult for MDWs to say no to these tasks, especially due to the power imbalance between the MDW and the employer. Refusing work can lead to accusations of being uncooperative, termination, and repatriation,&#8221; she added.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">A domestic worker who only wanted to be known as Ayu shared that she is asked to clean windows and aircon compressors about once a month.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">These tasks are usually assigned by her employer&#8217;s daughter, who also asks her to &#8220;move around (from) house to house&#8221;, sometimes covering &#8220;four houses in one day&#8221;.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">When interviewed by Stomp, the 48-year-old alleged that her employer&#8217;s daughter is aware that moonlighting and cleaning high surfaces without supervision are not allowed under the law.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">She also said that her employer offers her an extra $10 a month for completing these tasks.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Ayu added that when she raised safety concerns, her employer&#8217;s daughter told her, &#8220;don&#8217;t talk so much, and don&#8217;t talk back&#8221;.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Because Ayu was in a difficult financial situation, she said she felt she had little choice but to comply.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">The gap in education<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Paolo Castro, General Manager at Helpling Singapore &#8211; a platform that connects 200,000 or so households with more than 1,000 vetted home-cleaning helpers &#8211; believes most employers want to keep their helpers safe but may not be aware of the risks.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;Many customers do not realise when a request could be risky. Once they understand the implications, they are usually very cooperative,&#8221; he said.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Helpling said it tries to close this gap through education, providing new customers with a guide that lists what helpers are not allowed to do.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">These include climbing beyond the first two steps of a ladder, cleaning window exteriors, hand-mopping floors, and washing undergarments.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Although cleaning high surfaces like ceiling fans and cupboards is among the most commonly flagged risky tasks, Mr Castro noted that incidents requiring a change of helper occur in fewer than 0.2 per cent of all monthly services.<span><br \/><\/span> <span><br \/><\/span>He attributes this to the &#8220;constant communication on expectations&#8221; from the parties involved.<\/p>\n<div class=\"article-image-inline mb-md mt-lg flex items-center justify-center\">\n<figure><picture><source media=\"(min-width: 991px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 990px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 763px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=960&amp;f=webp 960w\"\/><img decoding=\"async\" class=\"mx-auto block max-h-full max-w-full object-contain\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=960&amp;f=webp 960w\" alt=\"\" loading=\"lazy\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/fa3d21073625fa78d7d023d657c8b25734fcb4c8161fb33524775c3ca83ae882\/STOMP1400X8404_0.jpg?w=960&amp;f=webp\"\/><\/picture><figcaption id=\"figcaption\"><span>Paolo Castro, General Manager at Helpling Singapore, says most employers want to keep their helpers safe but may not realise when certain household tasks pose risks. SCREENGRAB: HELPLING<!-- -->\u00a0<\/span><\/figcaption><\/figure>\n<\/div>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Employers, too, recognise the need for clearer guidance.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Marketing and communications director Lynn Zhu, 34, said more accessible resources could help both employers and helpers.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;It would be helpful to have more accessible visual guides or videos in different languages showing safe cleaning practices and correct use of tools, especially for fresh helpers who just come over.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Regular safety briefings or refresher courses from the authorities &#8211; for both employers and helpers &#8211; would also help reinforce awareness and responsibility on both sides,&#8221; she added.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Current safety measures in place<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">According to MOM, all first-time domestic workers <span><a class=\"text-primary-500 hover:underline\" rel=\"noreferrer noopener\" href=\"https:\/\/www.mom.gov.sg\/passes-and-permits\/work-permit-for-foreign-domestic-worker\/eligibility-and-requirements\/settling-in-programme-sip\" target=\"_blank\">must attend the Settling-In Programme (SIP) before starting work in Singapore.<\/a><\/span><\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">During the programme, they are taught how to carry out common household tasks safely, particularly when cleaning windows or hanging laundry in high-rise buildings.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The training is conducted in their native languages, and materials are reviewed regularly to ensure they remain relevant.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The SIP materials were most recently reviewed in May. The ministry said it would monitor the impact of these changes before making further reviews.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">New employers are also required to attend the Employers&#8217; Orientation Programme, which emphasises their roles and responsibilities in providing a safe work environment.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">They must sign a safety agreement with their domestic workers, to ensure they would comply with MOM&#8217;s restrictions on cleaning the exterior of window panes.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Before employment begins, agencies also provide training to domestic workers, covering safety practices for common household chores.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Shirley Ng, licensee of Orange Employment Agency, is of the view that the authorities must implement &#8220;additional measures&#8221;.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">In her opinion, exterior window cleaning should be &#8220;banned altogether&#8221; to prevent fatal falls.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Safety starts at home<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Public relations consultant Ashleigh Ow, 37, said he is aware &#8220;to a certain degree&#8221; of MOM regulations for MDWs, such as prohibitions against cleaning window exteriors and moonlighting.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">While he admits he can&#8217;t recall every rule off the top of his head, his approach is simple: &#8220;My wife and I won&#8217;t ask our helper to do something that we won&#8217;t do ourselves.&#8221;<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Mr Ow takes on any risky chores personally. For instance, when changing a lightbulb, he only asks his helper to support him by stabilising the chair while he stands on it.<\/p>\n<h3 class=\"mb-[-8px] mt-lg font-primary text-22 font-bold leading-1.5\">Communication and care go hand in hand<\/h3>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">For Sue, communication between agencies, helpers, and employers is key &#8211; especially for MDWs new to Singapore&#8217;s high-rise environment.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;Not everyone has experience living in tall buildings. Agencies should brief them on any safety challenges,&#8221; the domestic worker said.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Agencies like Helpling are trying to strengthen that line of communication. The platform maintains a WhatsApp channel where helpers can raise concerns about customers who are &#8220;difficult, unreasonable, or unsafe&#8221;.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Staff then advise both parties in real time and, when necessary, engage the customer directly or refuse service.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">While stronger regulations and clearer guidelines help, advocates say empowerment &#8211; not just enforcement &#8211; will make the biggest difference.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">&#8220;True empowerment comes with the right to refuse dangerous and exploitative work without negative consequences,&#8221; Ms Jaya of HOME said.<\/p>\n<p class=\"font-secondary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Until that becomes reality, workers like Sue can only hope that every home they step into is a safe one.<\/p>\n<hr class=\"border-t border-primary-200 mt-xl mb-md\"\/>\n<div class=\"flex w-full flex-col gap-md py-md xl:flex-row xl:items-center\"><span class=\"font-primary text-18 font-semibold leading-1.2 text-black\">Get more of Stomp&#8217;s latest updates by following us on:<\/span><\/div>\n<hr class=\"border-t border-primary-200 mt-xl mb-md\"\/>\n<p>Join the conversation<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.stomp.sg\/nutshell\/im-scared-i-might-fall-over-why-some-helpers-spore-still-face-risky-chores\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>They may come with the same hopes of earning enough for their loving families at home, but not all of Singapore&#8217;s migrant domestic workers (MDWs)&#8230;<\/p>\n","protected":false},"author":1,"featured_media":9783,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-9782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/9782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9782"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/9782\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/9783"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}