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Launched yesterday, Singapore is the first market in Southeast Asia and Oceania to get SmartPlan, with Samsung planning to introduce the service progressively across the region.<\/p>\n
The scheme covers selected Samsung smartphones, tablets, TVs, refrigerators and washing machines and splits payments over 12 to 60 months, with the monthly amount covering both the appliance and its extended care package.<\/p>\n
Unlike a rental, customers own their devices or appliances once they complete the plan. At the end of the plan period, you own the device, and the warranty period expires with the plan, as SmartPlan\u2019s coverage extends beyond the normal warranty period.<\/p>\n
Besides the product itself, SmartPlan includes delivery, installation and additional care services beyond the standard warranty. Depending on the product, customers get:<\/p>\n
Samsung says the idea is to reduce the hassle of maintaining expensive electronics, particularly as people keep their appliances for longer.<\/p>\n
Samsung isn\u2019t the first to offer this approach in Singapore. LG introduced its LG Subscribe service in 2025, allowing customers to spread the cost of home appliances over three, five or seven years, with extended warranties and regular maintenance included. Depending on the product, customers choose between self-care packages with replacement consumables delivered to their homes or LG Careship, which includes scheduled visits by technicians. Like SmartPlan, customers keep their appliances once they complete the payment period.<\/p>\n
The biggest difference is how the two schemes handle payments and product care.\u00a0<\/p>\n
Samsung\u2019s SmartPlan covers a wider mix of devices, including smartphones and tablets, with shorter payment periods of one to five years. LG Subscribe offers longer contracts and places greater emphasis on regular appliance servicing. More importantly, LG Subscribe requires no upfront payment, whereas Samsung customers need a credit card with sufficient available credit to cover the entire purchase amount, even though payments are made monthly. Neither scheme automatically works out cheaper than buying outright, so consumers should compare the total cost, warranty coverage, maintenance benefits and any additional fees before signing up.<\/p>\n
There is one important catch with SmartPlan. Samsung deducts the full purchase amount from the customer\u2019s available credit limit upfront, much like a conventional credit card instalment plan. This means customers still need sufficient credit at the point of purchase, despite spreading payments over several years.<\/p>\n
Care benefits also differ between products, and certain repairs carry additional service fees.<\/p>\n
Samsung SmartPlan is now available through the Samsung Singapore website, where customers can select eligible products, compare payment durations and check the included care services before signing up.<\/p>\n<\/div>\n
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