{"id":93165,"date":"2026-10-15T16:25:59","date_gmt":"2026-10-15T08:25:59","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=93165"},"modified":"2026-10-15T16:25:59","modified_gmt":"2026-10-15T08:25:59","slug":"singapore-service-complaint-at-lau-pa-sat","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=93165","title":{"rendered":"Singapore service complaint at Lau Pa Sat"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">An Australian traveller got upset over what he considered unfriendly service at a bar in Lau Pa Sat, taking to social media to ask if it was \u201cnormal service\u201d in Singapore.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">TikToker @CHRISTOS <a class=\"text-primary-brand no-underline hover:underline\" href=\"https:\/\/www.tiktok.com\/@christos.mp3\/video\/7694508603637583110\" target=\"_blank\" rel=\"noopener\">shared a video of the encounter<\/a> on Oct 9, with the in-screen caption reading: \u201cIs this normal service in Singapore? I just wanted to order some drinks.\u201d<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The video starts with Christos greeting the server and placing his order \u2014 a pint of <a class=\"text-primary-brand no-underline hover:underline\" href=\"https:\/\/www.stomp.sg\/stomp-gets-things-done\/drinkers-and-smokers-make-noise-and-litter-in-tiger-beer-lounge-at-bukit-panjang?ref=inline-article-9839735\" target=\"_blank\" data-discover=\"true\" rel=\"noopener\">Tiger beer<\/a> and a cup of iced lemon tea.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The server tells him that his order costs $12 and extends her hand to receive the cash. But when Christos asks for the iced lemon tea, she gestures and says, \u201cbehind\u201d, which he appears to miss.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">She proceeds to dispense the beer from a tap before placing the pint on the bar counter and walking off.<\/p>\n<div>\n<div class=\"my-lg md:my-xl\">\n<p><hr class=\"flex-1 border-grayscale-100 lg:hidden\"\/><span class=\"text-grayscale-400 text-14 leading-16 font-primary text-center lg:text-left p-sm\">Scroll to continue reading<\/span><\/p>\n<hr class=\"flex-1 border-grayscale-100 my-md\"\/>\n<hr class=\"my-md border-grayscale-100\"\/><\/div>\n<\/div>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Christos grimaces at the camera and says: \u201cShe seems in a bad mood. Do I really wanna ask her about the\u2026\u201d<\/p>\n<div class=\"article-image-inline mb-md mt-lg flex items-center justify-center\">\n<figure>\n<div class=\"-mx-lg lg:mx-0\"><picture><source media=\"(min-width: 991px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 990px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=960&amp;f=webp 960w\"\/><source media=\"(max-width: 763px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=960&amp;f=webp 960w\"\/><img decoding=\"async\" class=\"mx-auto block max-h-full max-w-full object-contain lg:h-auto lg:w-[450px] lg:max-w-[450px]\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=360&amp;f=webp 360w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=480&amp;f=webp 480w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=720&amp;f=webp 720w, https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=960&amp;f=webp 960w\" alt=\"Australians complains about encounter with \u2018bad mood\u2019 beer auntie at Lau Pa Sat\" loading=\"lazy\" bad-src=\"https:\/\/cassette.sphdigital.com.sg\/image\/stomp\/9a5385ab36e523bad5188dae54894f5b75d511d5ea169729d3c28c2cec811574?w=960&amp;f=webp\"\/><\/picture><\/div><figcaption>\n<p>Christos grimaces at the camera and says: \u201cShe seems in a bad mood. Do I really wanna ask her about the\u2026\u201d<\/p>\n<p>PHOTO: CHRISTOS\/TIKTOK<\/p>\n<\/figcaption><\/figure>\n<\/div>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">A woman he was with tells Christos to take the beer, which he does.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cWhy was she so mad though? What the heck?\u201d he asks.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cIt\u2019s good beer though. Oh my gosh,\u201d he remarks, before resuming his protest against the service.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cShe could have done it with a little bit of a smile. It would have gone a long way,\u201d he says, adding that he appreciates friendly service, though he understands \u201cnot everyone does that\u201d.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The video ends with him talking about his discovery that <a class=\"text-primary-brand no-underline hover:underline\" href=\"https:\/\/www.stomp.sg\/singapore-seen\/woman-drinks-from-bottle-on-train-with-tiger-beer-bucket-containing-more-bottles-by?ref=inline-article-9839735\" target=\"_blank\" data-discover=\"true\" rel=\"noopener\">Tiger beer<\/a> is from Singapore and that it is the first time he has consumed it here, although he has had it in \u201cpretty much every Asian country\u201d.<\/p>\n<p><iframe class=\"w-full mt-lg w-[620px] h-[349px]\" src=\"https:\/\/www.tiktok.com\/@christos.mp3\/video\/7696369655396568328\" title=\"#NoTapis\"><\/iframe><\/p>\n<h2 class=\"lg:text-28 lg:leading-33.6px pt-md font-primary text-24 font-bold leading-1.2\">Netizens clarify what server said<\/h2>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The 85-second video has racked up more than 380,000 views, 9,700 reactions, and 1,400 comments.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Several netizens tried explaining to Christos what the server meant when she told him to get his iced lemon tea from \u201cbehind\u201d.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cShe actually replied you, \u2018behind\u2019, when you asked for the iced lemon tea. In other words, her station only sells beer, and you have to go to another counter to order the iced lemon tea,\u201d explained a netizen.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Another said: \u201cI could be wrong, but I think what she was trying to communicate in a poor manner was that iced lemon tea is not available at her counter and that it should be ordered at some other counter behind her.\u201d<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">One netizen took exception at the way the server spoke to the tourist.<\/p>\n<div class=\"my-lg md:my-xxl\"><a aria-label=\"Halloween contest banner\" class=\"block w-full mx-auto md:max-w-[600px]\" data-testid=\"contest-banner\" href=\"https:\/\/www.stomp.sg\/contest\/craziest-halloween-costumes?ref=article-banner-halloween\" data-discover=\"true\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.stomp.sg\/assets\/halloween-contest-banner-ZlvBDOsp.webp\" alt=\"Halloween contest banner\" width=\"600\" height=\"140\"\/><\/a><\/div>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cThat\u2019s what I hate, these counter service replies in very short, easy to miss, inaudible answers and when you ask to repeat they become agitated&#8230; Singapore has terrible service,\u201d said the TikTok user.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Many netizens agreed that the server did not have the appropriate attitude.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cShe has a bad attitude. I would\u2019ve told her off. I work in F&amp;B, by the way,\u201d said a netizen.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cIf she had done that to me, I wouldn\u2019t have let it go easily. I don\u2019t need this kinda attitude. This is a service industry, and you are dealing with humans. This is bad service,\u201d another said.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Several netizens thought that the service Christos\u2019 experienced was normal.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cThis is normal behaviour in Singapore,\u201d said a netizen. \u201cNormal day in Singapore,\u201d another agreed.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">But there were those who felt this could be improved.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cBe better,\u201d said a netizen. \u201cSingapore hospitality definitely can be improved,\u201d another said.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">And while there were those who apologised for the bad service Christos experienced, he took it in his stride.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cDon\u2019t be sorry, it happens! I still think this place is awesome,\u201d said Christos.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">Netizens from across the Causeway also chimed in on the matter.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">\u201cIf you want good service you have to visit Malaysia,\u201d said one. \u201cCome Malaysia, la, bro, cheaper and better customer service,\u201d another said.<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The original poster replied: \u201cI\u2019ve been to nearly every country in Asia, including Malaysia. I\u2019ve had both good and bad service in all of them. Nobody is perfect!\u201d<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">The Australian added: \u201cHonestly, some of the worst customer service I\u2019ve experienced was in Australia, can happen anywhere really.\u201d<\/p>\n<p class=\"font-primary pt-md text-18 font-normal leading-1.5 text-grayscale-800\">In a <a class=\"text-primary-brand no-underline hover:underline\" href=\"https:\/\/www.tiktok.com\/@christos.mp3\/video\/7695710722524728594\" target=\"_blank\" rel=\"noopener\">follow-up video<\/a>, Christos shows that he eventually bought his cup of iced lemon tea from another stall, describing it as \u201cvery cold and refreshing\u201d.<\/p>\n<hr class=\"bg-primary-100 h-px border-0 mt-lg md:mt-xxl\"\/>\n<div class=\"flex flex-col gap-xl rounded-xl border border-primary-100 mt-lg md:mt-xxl\"><img decoding=\"async\" src=\"https:\/\/www.stomp.sg\/assets\/stomp-comment-COLiWNMD.png\" alt=\"Stomp Comment\" class=\"absolute -mt-lg -ml-xs w-[203px] md:w-[255px]\"\/><\/p>\n<p>Have something to say? Join in!<\/p>\n<\/div>\n<div class=\"pt-lg md:pt-xxl\">\n<p class=\"text-18 leading-1.8 font-grayscale-800 font-semibold\">Explore more on these topics<\/p>\n<\/div>\n<div class=\"py-lg\">\n<p class=\"inline items-center text-18 font-semibold text-black leading-1.2 text-grayscale-800\">See something interesting?<!-- --> <a class=\"inline-flex items-center gap-x-xs text-primary-brand\" rel=\"noreferrer noopener\" href=\"https:\/\/www.stomp.sg\/contribute\" target=\"_blank\" data-discover=\"true\">Contribute<\/a> <!-- -->your story to us.<\/p>\n<\/div>\n<div class=\"flex w-full flex-col gap-md\"><span class=\"font-primary text-18 font-semibold leading-1.2 text-black\">Get more of Stomp&#8217;s latest updates by following us on:<\/span><\/div>\n<hr class=\"bg-primary-100 h-px border-0 my-lg md:my-xxl\"\/><\/div>\n<p><script async src=\"\/\/www.tiktok.com\/embed.js\"><\/script><br \/>\n<br \/><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.stomp.sg\/trending-now\/normal-service-spore-australian-tourist-encounters-beer-auntie-bad-mood-lau-pa-sat\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An Australian traveller got upset over what he considered unfriendly service at a bar in Lau Pa Sat, taking to social media to ask if&#8230;<\/p>\n","protected":false},"author":1,"featured_media":93166,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-93165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/93165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=93165"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/93165\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/93166"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=93165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=93165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=93165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}