{"id":92660,"date":"2026-10-13T20:35:01","date_gmt":"2026-10-13T12:35:01","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=92660"},"modified":"2026-10-13T20:35:01","modified_gmt":"2026-10-13T12:35:01","slug":"singaporeans-defend-changi-airport-following-travellers-viral-complaints-lifestyle-news","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=92660","title":{"rendered":"Singaporeans defend Changi Airport following traveller&#8217;s viral complaints, Lifestyle News"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div xmlns:default=\"https:\/\/www.w3.org\/2000\/svg\">\n<p>Even the <a href=\"https:\/\/www.asiaone.com\/lifestyle\/worlds-best-airport-2026-changi\" target=\"_blank\" rel=\"noopener\">world&#8217;s best airports<\/a> aren&#8217;t immune to criticism, it appears.<\/p>\n<p>Singapore&#8217;s Changi Airport recently found itself on the receiving end of some rather harsh complaints from a tourist.\u00a0<\/p>\n<p>And the main source of her frustration? The carpets.\u00a0<\/p>\n<p>In a series of posts on Oct 9, X user Neflorious criticised the airport&#8217;s carpeted floors, saying that they made it difficult for travellers to get around.\u00a0<\/p>\n<p>&#8220;Now which stupid f*** decided to put down carpet at the Singapore airport,&#8221; she wrote.<\/p>\n<p>In a separate post, the tourist said Changi Airport was the &#8220;most incompetent airport&#8221; she had ever visited.\u00a0<\/p>\n<p>&#8220;Make sure you leave early when flying out because they&#8217;ll make life difficult for you every step of the way.&#8221;\u00a0<\/p>\n<p>Her sharp remarks quickly drew attention online, and made their way to Singaporeans who were ready to defend the airport.\u00a0<\/p>\n<p>On Monday (Oct 12), Theodore Lee, better known as &#8216;Blogfather of Singapore&#8217; Mrbrown, weighed in on the tourist&#8217;s criticism of Changi Airport&#8217;s carpeted floors.\u00a0<\/p>\n<p>&#8220;To answer her first question, it&#8217;s because of noise. Nobody wants to hear thousands of suitcases being wheeled around,&#8221; he wrote, adding that travellers who have difficulty moving their luggage can use the free-to-use trolleys at the airport.<\/p>\n<p><iframe loading=\"lazy\" frameborder=\"0\" height=\"250\" width=\"500\" scrolling=\"no\" src=\"https:\/\/www.facebook.com\/plugins\/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fkinmun%2Fposts%2Fpfbid023zJ3StG7VpYZVobQe8xtYvvM1GWx31CyKtV9BwdWk1GUWxLmfuFfR5kFsdjVQYUsl&amp;show_text=true&amp;width=500\" allowfullscreen=\"\">\u00a0<\/iframe><\/p>\n<p>Several netizens agreed with his explanation, with one saying: &#8220;I want a quiet airport without the sound of luggage wheels scraping the floor.&#8221;\u00a0<\/p>\n<p>Meanwhile, others were baffled by the tourist&#8217;s aversion to the flooring.<\/p>\n<p>&#8220;Sorry, what&#8217;s wrong with the carpet?&#8221; one asked. Another questioned: &#8220;What on earth are they wheeling over the carpet?&#8221;\u00a0<\/p>\n<p>An Australian who had been to Changi Airport several times said: &#8220;Not once have I ever thought about the carpet&#8221;.<\/p>\n<p>&#8220;I have never had a problem with our airport floor. I was a flight attendant for 20 years, I think our airport with fantastic,&#8221; another netizen commented.<\/p>\n<p>The tourist&#8217;s comments, however, resonated with some people.\u00a0<\/p>\n<p>&#8220;My personal experience, not that I am hating, but carpeted floors make it hard to push luggages on four wheels,&#8221; a netizen pointed out.\u00a0<\/p>\n<p><center><\/p>\n<blockquote class=\"instagram-media\" style=\"background-color:#FFF;border-radius:3px;border-width:0;box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15);margin:1px;max-width:540px;min-width:326px;padding:0;width:calc(100% - 2px)\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/reel\/DXOoq3ljsbR\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\"\/><p><\/center><\/p>\n<p>In fact, Changi Airport itself had highlighted the use of its carpets.\u00a0<\/p>\n<p>In a social media post in April, the airport rated the carpeting across its terminals.\u00a0<\/p>\n<p>Beyond aesthetics, the airport explained that the carpets helps soften noise to create a &#8220;calmer, quieter, and more comfortable&#8221; environment.\u00a0<\/p>\n<p>And this isn&#8217;t the first time Changi Airport&#8217;s carpeted floors have sparked debate.\u00a0<\/p>\n<p>Last September, a tourist posted a photo of the airport&#8217;s flooring on Chinese social media platform XiaoHongShu, pointing out that it was carpeted.\u00a0<\/p>\n<p>This garnered a slew of comments from netizens.\u00a0<\/p>\n<p>While many praised its appearance and comfort, there were also some who questioned its cleanliness after seeing photos of travellers lying on the floor.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" data-entity-uuid=\"5996f216-fccc-4ba7-b858-e9db77d5ebee\" data-entity-type=\"file\" height=\"500\" width=\"900\" src=\"Tourists laying on the floor at Changi Airport. PHOTO: Screengrab\/Xiaohongshu\/Yuwan 77\"\/><\/p>\n<p>Some complained that the carpet made it more difficult to move around with luggage in tow.\u00a0<\/p>\n<h2>Other complaints<\/h2>\n<p>Amid the backlash, the tourist took to social media again to elaborate on her unpleasant experience at Changi Airport.<\/p>\n<p>She clarified that her main gripe was with the airport&#8217;s security arrangements, claiming that three to four flights were boarding at the same time, with hundreds of passengers having to pass through just two security lanes.\u00a0<\/p>\n<p>According to the tourist, the situation was further complicated by ground staff redirecting passengers between queues.<\/p>\n<p>&#8220;So now a bunch of people are trying to squeeze in front of others who are already at the security checkpoint with their baggage open. It was a s***show,&#8221; she alleged.\u00a0<\/p>\n<p>The woman didn&#8217;t accept the explanation for the carpeting, saying that &#8220;many other materials are both quiet and sleek&#8221;, and also argued that using trolleys for her luggage meant &#8220;bad user experience&#8221;.\u00a0<\/p>\n<p>AsiaOne has contacted Changi Airport Group for comment.<\/p>\n<p>But despite not being everyone&#8217;s cup of tea, Changi Airport has continued to receive international recognition.\u00a0<\/p>\n<p>In March, it was <a href=\"https:\/\/www.asiaone.com\/lifestyle\/worlds-best-airport-2026-changi\" target=\"_blank\" rel=\"noopener\">named the World&#8217;s Best Airport<\/a> for a record-breaking 14th time in Skytrax&#8217;s World Airport Awards.<\/p>\n<p>[[nid:743779]]<\/p>\n<p>carol.ong@asiaone.com<\/p>\n<\/div>\n<p><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><br \/>\n<br \/><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.asiaone.com\/lifestyle\/changi-airport-tourist-complaint-carpet\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Even the world&#8217;s best airports aren&#8217;t immune to criticism, it appears. Singapore&#8217;s Changi Airport recently found itself on the receiving end of some rather harsh&#8230;<\/p>\n","protected":false},"author":1,"featured_media":92661,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-92660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/92660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=92660"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/92660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/92661"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=92660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=92660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=92660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}