\n<\/p>\n
Asked about AI’s impact on employment, Mr Winters said automation would change the nature of jobs at Standard Chartered, but would not necessarily lead to a smaller workforce.<\/p>\n
While the bank has already automated almost 25 per cent of the roles it previously had, its\u00a0overall headcount has increased, he said.<\/p>\n
About 85 per cent of employees whose roles were displaced by automation have been reskilled for other positions, according to Mr Winters.\u00a0<\/p>\n
He added the bank would continue to invest in reskilling employees as AI became more widely used, with the skills required in an AI-driven workplace likely to be significantly different.<\/p>\n
“Our job as a bank, as a corporation, is to offer our employees that opportunity to acquire those skills, and we are (doing so),” he said.\u00a0<\/p>\n
Asked which banking jobs would remain relevant over the next decade or two,\u00a0Mr Winters\u00a0said roles requiring human judgment or interaction would continue to be important.<\/p>\n
In wealth management, for instance, digital tools can already provide investment guidance, but demand for human relationship managers remains strong, he said.<\/p>\n
“People still trust people, and it’s going to be a long time before we trust the machine over the person, even if we think the machine may have better information or may be smarter.”<\/p>\n<\/div>\n
\n
AI AND JOBS Asked about AI’s impact on employment, Mr Winters said automation would change the nature of jobs at Standard Chartered, but would not…<\/p>\n","protected":false},"author":1,"featured_media":91573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/dam.mediacorp.sg\/image\/upload\/s--Wt6Gx586--\/c_fill,g_auto,h_676,w_1200\/fl_relative,g_south_east,l_mediacorp:cna:watermark:2021-08:cna,w_0.1\/f_auto,q_auto\/v1\/mediacorp\/cna\/image\/2026\/10\/09\/screenshot_2026-10-09_151445.png?itok=13gjaN-W","fifu_image_alt":"","footnotes":""},"categories":[2],"tags":[349,5668,2927,30051,2618,1244,19037,1623,6753,2926],"class_list":["post-91572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-news-sg-global","tag-calls","tag-ceo","tag-chartered","tag-guardrails","tag-human","tag-jobs","tag-judgment","tag-key","tag-remains","tag-standard","wpcat-2-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/91572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=91572"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/91572\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/91573"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=91572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=91572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=91572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}