Grab delivery rider <\/a>in Singapore was left baffled after allegedly receiving a S$4 GrabExpress job to dispose of four large bags of rubbish for a customer.<\/p>\nAnd here’s the best part. The pick-up and drop-off addresses were apparently identical.<\/p>\n
The anonymous rider shared his unusual assignment on Facebook group Complaint Singapore after receiving the order at around 5.30pm on September 25.<\/p>\n
According to screenshots he shared, the customer appeared to be located around Joo Seng Road.<\/p>\n
“Throw all the rubbish outside the door into the rubbish chute downstairs,” the customer allegedly wrote in the remarks.<\/p>\n
They also helpfully added that there were “many large bags of rubbish”.<\/p>\n
And he wasn’t exactly thrilled with his new role as an on-demand rubbish disposal service.<\/p>\n
According to the screenshots, the rider earned S$4 for completing the job.<\/p>\n
He questioned why such a request could be made through the platform in the first place, calling the situation “too much”.<\/p>\n
The rider also claimed he was worried that rejecting the job could affect his rating, so he ultimately went through with the request.<\/p>\n
Order delivered? Technically, we suppose.<\/p>\n
The customer appears to have made the request through GrabExpress, Grab’s courier and delivery service.<\/p>\n
According to Grab’s website, GrabExpress can be used to send items such as parcels, documents, food and flowers.<\/p>\n
The platform also lists items that can’t be delivered, including certain fragile goods requiring special handling, flammable items, prohibited goods and items worth more than S$500.<\/p>\n
Then there’s the slightly existential delivery question: If the pick-up and drop-off addresses were the same, was anything technically being delivered at all?<\/p>\n
Or did one Singaporean just discover a very creative way to outsource taking out the trash for S$4?<\/p>\n
8days.sg reached out to Grab about the unusual booking, and the company confirmed it was aware of the incident.<\/p>\n
According to Grab, taking out someone’s rubbish isn’t what GrabExpress is meant for.<\/p>\n
“GrabExpress is a courier service dedicated strictly to transporting documents, parcels, and personal and retail goods,” a Grab spokesperson told us.<\/p>\n
“Waste management usually requires specific safety protocols, handling procedures, and licences that fall outside the scope of our courier service.”<\/p>\n
Grab also says he could have declined it without penalty.<\/p>\n
“Our delivery partners are fully empowered to decline any non-compliant requests without penalty,” said the spokesperson.<\/p>\n
The company also reminded users to use its services only for their intended purposes and encouraged both customers and delivery partners to report misuse through Grab’s in-app Help Centre so it can investigate.<\/p>\n<\/div>\n