{"id":84869,"date":"2026-09-14T16:25:07","date_gmt":"2026-09-14T08:25:07","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=84869"},"modified":"2026-09-14T16:25:07","modified_gmt":"2026-09-14T08:25:07","slug":"more-singapore-workers-managing-bots-as-firms-ramp-up-ai-use","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=84869","title":{"rendered":"More Singapore workers managing bots as firms ramp up AI use"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<h2>JOBS CHANGING BEFORE JOB TITLES DO<\/h2>\n<p>As AI agents become increasingly capable of handling a wider range of tasks, analysts expect more jobs to be redesigned to include directing, questioning and checking AI output.<\/p>\n<p>&#8220;AI is changing job content much faster than it&#8217;s changing job titles,\u201d said Ms Audrey Chan, executive director and head of human resources practice at Kerry Consulting.<\/p>\n<p>The workforce response so far has been to redesign jobs and upskill workers rather than replace roles wholesale, she said.<\/p>\n<p>\u201cEmployers are increasingly looking for people who understand their function, who can apply AI to improve productivity and to redesign workflows and processes, as well as make much better use of data.\u201d<\/p>\n<p>She sees this taking place across functions including human resources, finance, legal, risk and marketing.<\/p>\n<p>The adoption of agentic AI in local firms could accelerate further.<\/p>\n<p>A survey by software company SAP across 200 firms in Singapore found that 92 per cent were exploring or already using agentic AI, up from 69 per cent last year.<\/p>\n<p>It also found that AI currently supports an average of 27 per cent of tasks in Singapore businesses, with companies expecting that figure to reach 47 per cent within the next two years.<\/p>\n<p>\u201cAI has crossed a very important threshold, that it is no longer a tool that employees use on the side. Rather, it&#8217;s becoming more and more embedded into the core processes that run businesses. So that&#8217;s really been the big shift,\u201d said SAP Singapore\u2019s managing director Eileen Chua.<\/p>\n<p>\u201cThis means that the essential workforce skill we need now is what we call AI bilingualism, being able to speak the language of your profession and that of AI,\u201d she added.<\/p>\n<p>A finance professional, for example, does not need to become a data scientist, she said, but should understand how AI can help with tasks such as forecasting, reconciliations or closing, while combining the technology with business context, professional judgement and accountability.<\/p>\n<p>\u201cWe see that the opportunity is not to remove people from work, rather to redesign work so that people can really focus on the high value-added tasks such as judgement, creativity, and also being in tune with delivering business outcomes.\u201d<\/p>\n<\/div>\n<p><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.channelnewsasia.com\/singapore\/more-singapore-workers-managing-bots-ai-agents-6382646\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>JOBS CHANGING BEFORE JOB TITLES DO As AI agents become increasingly capable of handling a wider range of tasks, analysts expect more jobs to be&#8230;<\/p>\n","protected":false},"author":1,"featured_media":84870,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/dam.mediacorp.sg\/image\/upload\/s--vlePfTzn--\/c_fill,g_auto,h_676,w_1200\/fl_relative,g_south_east,l_mediacorp:cna:watermark:2021-08:cna,w_0.1\/f_auto,q_auto\/v1\/mediacorp\/cna\/image\/2026\/09\/14\/ey.png?itok=U7fMT3dA","fifu_image_alt":"","footnotes":""},"categories":[2],"tags":[18085,35,14487,9834,22,4041],"class_list":["post-84869","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-news-sg-global","tag-bots","tag-firms","tag-managing","tag-ramp","tag-singapore","tag-workers","wpcat-2-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/84869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=84869"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/84869\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/84870"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=84869"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=84869"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=84869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}