{"id":81937,"date":"2026-09-03T22:17:06","date_gmt":"2026-09-03T14:17:06","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=81937"},"modified":"2026-09-03T22:17:06","modified_gmt":"2026-09-03T14:17:06","slug":"man-68-falls-off-seat-during-bus-ride-and-suffers-head-injury-family-upset-over-delayed-updates-from-tower-transit-singapore-news","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=81937","title":{"rendered":"Man, 68, falls off seat during bus ride and suffers head injury; family upset over delayed updates from Tower Transit, Singapore News"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p>A 68-year-old man was injured after he was allegedly flung from his seat when a Tower Transit bus applied its brakes suddenly on Tuesday (Sept 1).<\/p>\n<p>According to Stomp, the passenger was travelling on bus service 858 at around 12.20pm when the incident happened on Woodlands Avenue 7 towards Woodlands Interchange.<\/p>\n<p>His son, who goes by the name Jeremy, said that his father was seated near the front of the bus and facing forward when the bus suddenly braked.<\/p>\n<p>His father reportedly fell forward onto the rear-facing seats and hit his head. He briefly lost consciousness and was later attended to by the bus captain and two passengers.<\/p>\n<p>He suffered a bleeding head wound and significant swelling and bruising around his right eye.<\/p>\n<p>The man was unable to walk after the incident and had to be taken off the bus on a stretcher.<\/p>\n<p>The Singapore Civil Defence Force (SCDF) told AsiaOne that it received a call for assistance along Woodlands Avenue 7 at about 12.25pm on Tuesday.<\/p>\n<p>The passenger was taken to Woodlands Hospital.<\/p>\n<h2>Family upset over delayed updates<\/h2>\n<p>Jeremy said that the family learned about the incident only when his father contacted them from the hospital at around 1.25pm.<\/p>\n<p>The son he subsequently contacted Tower Transit at around 2pm<strong> <\/strong>and again at about 3pm but was unhappy with the updates received.<\/p>\n<p>Jeremy claimed that no one from the bus operator contacted the family to check on his father&#8217;s condition that day.<\/p>\n<p>He eventually reached out to Tower Transit management through personal contacts, after which a customer service manager called him at around 10.30pm, according to Stomp.<\/p>\n<p>His father has since been discharged from Woodlands Hospital with four days of hospitalisation leave.<\/p>\n<h2>Tower Transit explains incident<\/h2>\n<p>Tower Transit told AsiaOne that it is aware of the incident.<\/p>\n<p>The bus operator identified the passenger as Mr Goh and said its investigation found that a motorcycle in front of the bus had come to a sudden stop, causing the bus captain to apply emergency brakes.<\/p>\n<p>Mr Goh, who was travelling on the bus, fell forward onto the rear-facing seats and was injured, Tower Transit said.<\/p>\n<p>The bus captain and other passengers attended to him while the operator&#8217;s Bus Operations Control Centre activated an ambulance.<\/p>\n<p>Tower Transit said its customer experience team called Mr Goh at about 2pm, less than two hours after the incident, but was unable to get through.<\/p>\n<p>His son later called the operator and was expecting an update, which was only provided at about 10.30pm that day, Tower Transit added.<\/p>\n<p>The operator apologised to Mr Goh&#8217;s family for the delay during what it described as a distressing time.<\/p>\n<p>It added that it would continue to offer its full support, including assistance with necessary claims.<\/p>\n<p>&#8220;We wish Mr Goh a full and speedy recovery.&#8221;<\/p>\n<p>[[nid:744169]]<\/p>\n<p><a href=\"https:\/\/www.asiaone.com\/singapore\/mailto:asyiqin.nadzri@asiaone.com\" target=\"_blank\" rel=\"noopener\">asyiqin.nadzri@asiaone.com<\/a><\/p>\n<\/div>\n<p><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.asiaone.com\/singapore\/man-falls-off-seat-head-injury-tower-transit-bus-delayed-response\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A 68-year-old man was injured after he was allegedly flung from his seat when a Tower Transit bus applied its brakes suddenly on Tuesday (Sept&#8230;<\/p>\n","protected":false},"author":1,"featured_media":81938,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-81937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/81937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=81937"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/81937\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/81938"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=81937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=81937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=81937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}