{"id":80276,"date":"2026-08-28T19:26:09","date_gmt":"2026-08-28T11:26:09","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=80276"},"modified":"2026-08-28T19:26:09","modified_gmt":"2026-08-28T11:26:09","slug":"sia-cabin-crew-save-passenger-with-cpr-win-service-award","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=80276","title":{"rendered":"SIA cabin crew save passenger with CPR, win service award"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"text-primary article-summary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">SINGAPORE \u2013<!-- -->The flight from Barcelona to Singapore was just about to take off from the runway when SIA chief stewardess Serene Koh <!-- -->was alerted to<!-- --> a passenger who had suddenly become unconscious and was slumped in his seat.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Koh<!-- --> immediately checked on the <!-- -->71<!-- -->-year-old passenger and found he had no breath or pulse and was unresponsive.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">With help from leading steward <!-- -->Idris Abu<!-- -->, Koh got the man on the floor of the plane and performed cardiopulmonary resuscitation (CPR).<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">She then signalled to inflight manager <!-- -->Kueh Joo Tong<!-- --> to fetch medical equipment, including an automated external defibrillator.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Their actions saved the man\u2019s life.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The three members of the cabin crew were among <!-- -->29<!-- --> individuals and teams lauded for their extraordinary service at the annual Singapore Airlines CEO Service Excellence Awards ceremony on <!-- -->Aug 28,<!-- --> held at the <!-- -->Singapore EDITION hote<!-- -->l.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Koh, when asked how she felt at the time, said: \u201cI was shocked, and the first thing that came to my mind was to quickly get a response from him, to check if he had a spontaneous pulse and breathing.\u201d<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The team, together with the <!-- -->10<!-- --> other cabin crew members onboard, managed to get two doctors and two trained first-aiders onboard to help with the resuscitation. The team also had to keep the other passengers calm and stop them from taking photos.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The unwell passenger was accompanied by his wife \u2013 who was crying and pleading with the team to help save him. Some cabin crew members stayed by her side to comfort her.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Koh took turns with one of the doctors to administer CPR on the passenger. It took 20 minutes of continuous CPR and two shocks from the AED for the passenger\u2019s pulse to return.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">This was the <!-- -->third<!-- --> time the <!-- -->48<!-- -->-year-old had to perform CPR on the job in her 26 years working for SIA.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The passenger was later carried off the flight by emergency medics and rushed to hospital, where he underwent surgery and had a stent placed inside a blocked artery to restore normal blood flow to the heart.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">He then stayed on in Barcelona for a month to recover before leaving Spain and returning home to Sydney.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Both Koh and Kueh said many passengers clapped when the man\u2019s pulse returned. A number of them also thanked the team for saving him.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The incident on <!-- -->Oct 13, 2025<!-- -->, set the flight\u2019s departure time back by about an hour \u2013 although the plane arrived in Singapore right on time at about 5am.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">Kueh \u2013 who had never been involved in anything like this during his 34 years with SIA \u2013 was shocked at first, but instinct kicked in, and he put into practice what he had learnt during training.<\/p>\n<p class=\"text-primary font-tertiary-body-baseline-regular\" data-testid=\"article-paragraph-annotation-test-id\">The 57-year-old inflight manager had heard from the SIA station manager in Barcelona that the passenger\u2019s medical checks had found him to be in good shape.<\/p>\n<\/div>\n<p><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.straitstimes.com\/singapore\/transport\/3-members-of-sia-cabin-crew-lauded-for-helping-to-resuscitate-passenger-with-no-pulse\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SINGAPORE \u2013The flight from Barcelona to Singapore was just about to take off from the runway when SIA chief stewardess Serene Koh was alerted to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":80277,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-80276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/80276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=80276"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/80276\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/80277"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=80276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=80276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=80276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}