Received a message from Ninja Van or DHL notifying you of a failed delivery because of an invalid address? Be careful as this may be a ruse to obtain your personal and banking information.<\/p>\n
The police on\u00a0Aug 5\u00a0warned of scammers impersonating courier companies and sending potential victims messages via Apple\u2019s iMessage function.<\/p>\n
More than $1.2 million\u00a0has been lost to such scams since\u00a0June 24, with at least\u00a0251\u00a0cases reported, the police said.<\/p>\n
In such cases, victims would typically receive messages from numbers bearing foreign country codes, or from e-mail addresses comprising random alphanumeric strings imitating recognised couriers such as DHL, NinjaVan, J&T Express and SingPost.<\/p>\n
Recipients will be told that their parcels could not be delivered due to an invalid address. They will be urged to update their delivery address through a link that resembles the courier\u2019s genuine URL, and given a deadline to do so. In some cases, the messages also include a local helpline number.<\/p>\n
Recipients will be told to reply with \u201cY\u201d or \u201c1\u201d. This is likely to try to bypass Apple iMessage\u2019s inbuilt protections, which prevent recipients from clicking on links in messages until they have interacted with the sender, police said.<\/p>\n Victims would typically receive messages from numbers bearing foreign country codes, or from e-mail addresses comprising random alphanumeric strings imitating recognised couriers such as DHL, NinjaVan, J&T Express and SingPost.<\/p>\n Photo: Singapore Police Force<\/p>\n<\/figcaption><\/figure>\n Upon clicking on the link, victims will be directed to a fake website that looks like the courier company\u2019s official page, and prompted to pay a \u201cre-delivery fee\u201d.<\/p>\n They will be asked to enter their credit card and internet banking credentials, and authorise the transaction with their digital tokens.<\/p>\n In some cases, their credit cards would later be added to Google Pay or Apple Pay. Victims\u2019 bank digital tokens may also be set up on unfamiliar devices after they were tricked into providing their one-time password.<\/p>\n Some victims also observed unauthorised logins to their bank account from unfamiliar devices.<\/p>\n Many of them would discover they had been scammed only after noticing unauthorised transactions made to their cards or bank accounts.<\/p>\n Courier companies usually do not use iMessage to contact their customers, the police said. They typically communicate through messages sent via their registered SenderIDs, which the public can verify at\u00a0https:\/\/smsregistry.sg\/web\/sid-query<\/p>\n Also, NinjaVan may contact customers through its verified business pages on Facebook Messenger and Telegram, police said. It is also working with WhatsApp to send out notifications through its WhatsApp Business account.<\/p>\n J&T Express Singapore uses several modes of communication, including SMS, WhatsApp and e-mail, and does not charge parcel re-delivery fees.<\/p>\n Delivery drivers may also contact recipients directly through phone calls, SMS or WhatsApp to verify delivery details, but will not ask for any payment, unless the parcel is cash-on-delivery or if the shipment requires GST payment before delivery.<\/p>\n The police advised the public to turn on \u201cFilter Unknown Senders\u201d and \u201cFilter Spam\u201d in their iMessage settings, and to report suspicious messages using the in-app reporting function.<\/p>\n To contact the police on such scams, call\u00a01800-255-0000, or go to\u00a0www.police.gov.sg\/i-witness<\/p>\n Note:\u00a0<\/i><\/b>This article was written by Calista Wong and first appeared in The Straits Times on 5 August 2026.<\/i><\/p>\n Source:\u00a0The Straits Times<\/u><\/p>\n<\/div>\n Received a message from Ninja Van or DHL notifying you of a failed delivery because of an invalid address? Be careful as this may be…<\/p>\n","protected":false},"author":1,"featured_media":74455,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[32],"tags":[9543,27740,4883,787,4880],"class_list":["post-74454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-gadgets-reviews","tag-courier","tag-imessage","tag-lost","tag-million","tag-scams","wpcat-32-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/74454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=74454"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/74454\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/74455"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=74454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=74454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=74454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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