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SINGAPORE: An online directory for Singapore’s public officers, which is freely accessible to the public in Singapore and overseas, has been pared down from Jul 1 to combat a rise in scam risks.<\/span><\/p>\n Previously, the Singapore Government Directory (SGDI)<\/span> listed the names, email addresses and office telephone numbers of a large number of public officers.\u00a0<\/p>\n The directory was updated to “streamline” officers’ contact details across the whole of government, a Ministry of Digital Development and Information (MDDI) spokesperson said on Monday (Aug 3) in response to CNA’s queries.<\/span><\/p>\n It now mainly contains the contact details of political office holders, judicial appointment holders, senior management, and officers at director-level or above and their equivalent, including heads of department.<\/span><\/p>\n The changes are intended to better safeguard public officers’ contact information amid rising risks of government official impersonation scams and phishing, said MDDI.<\/p>\n “It will also provide a more consistent and user-friendly experience for the public with clearer and more streamlined listings, as well as more prominent official contact channels,” said the ministry.<\/p>\n Government agencies’ official feedback channels and quality service manager (QSM) contacts have been made more prominent on SGDI, added MDDI.<\/p>\n This is to provide clearer points of contact for enquiries and feedback from the public, who can reach out to agencies through these listings on SGDI, it said.<\/span><\/p>\n Checks showed that the name of each agency’s QSM is now prominently listed below the name of the agency, alongside an email address or link to an online feedback form.<\/p>\n Government official impersonation scams more than doubled last year, according to police crime statistics. The number of cases rose 123.6 per cent from 1,504 in 2024 to 3,363 in 2025.<\/p>\n Victims of such scams lost a total of S$242.9 million in 2025, up about 60 per cent from the year before.\u00a0<\/p>\n