{"id":72293,"date":"2026-07-28T14:05:02","date_gmt":"2026-07-28T06:05:02","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=72293"},"modified":"2026-07-28T14:05:02","modified_gmt":"2026-07-28T06:05:02","slug":"singtel-retains-singapores-best-mobile-network-crown-as-starhub-races-ahead-on-speed-opensignal-says","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=72293","title":{"rendered":"Singtel retains Singapore\u2019s best mobile network crown as StarHub races ahead on speed, Opensignal says"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div xmlns:default=\"http:\/\/www.w3.org\/2000\/svg\">\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><b>Opensignal<\/b> has published its <b><u>July 2026 Singapore Mobile Network Experience Report<\/u><\/b>, and <b>Singtel<\/b> again takes <b>Best Network<\/b>, the title given to the operator with the strongest overall showing across the firm\u2019s national metrics. Underneath that, the arithmetic has shifted. <b>StarHub<\/b> now owns both overall speed awards, <b>M1<\/b> posts the largest single improvement of any operator, and <b>SIMBA<\/b>, of all networks, sits second on reliability.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">The report covers the 90-day window from <b>1 April to 29 June 2026<\/b>, measuring what users on Singapore\u2019s four nationwide operators actually experienced rather than laboratory or peak-speed figures.<\/p>\n<h2 id=\"the-award-count\" class=\"_subHeading1_1k87u_111 _base_1k87u_1\">The award count<\/h2>\n<figure class=\"_figure_wioo3_1\"><img decoding=\"async\" class=\"_base_12j3k_1\" alt=\"How they won\" loading=\"lazy\" sizes=\"auto\" width=\"2000\" height=\"1333\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=330&amp;q=85 330w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=530&amp;q=85 530w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=660&amp;q=85 660w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=1320&amp;q=85 1320w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=1980&amp;q=85 1980w\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/48654d8ebb469414caa9d49589f00abb8ebbdf8523c625764c45ece28598699f?w=660&amp;q=85\" style=\"--custom-aspect-ratio:1.5003750937734435;contain-intrinsic-size:2000px 1333px\"\/><figcaption class=\"_figureCaptions_wioo3_158\">\n<p class=\"_imageCaption_wioo3_165\">How each telco stacked up..<\/p>\n<p>Photo: Opensignal<\/p>\n<\/figcaption><\/figure>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">In total:<\/p>\n<div class=\"_nested_1lq60_1\">\n<ul class=\"_listElement_wioo3_107\">\n<li class=\"_listItem_wioo3_112\">Singtel finished with <b>nine awards<\/b>, six outright and three shared, down from seven sole wins in December<\/li>\n<li class=\"_listItem_wioo3_112\">StarHub ended up with <b>seven<\/b>, three outright and four shared, up from a single marquee outright win in December<\/li>\n<li class=\"_listItem_wioo3_112\">Singtel secured the Best Network finishing by taking <b>Reliability<\/b> and <b>Consistent Quality<\/b> outright while sharing <b>Time on Network<\/b><\/li>\n<\/ul>\n<\/div>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">A modest retreat for Singtel and a modest recovery for StarHub, then, but not a change of guard.<\/p>\n<h2 id=\"where-singtel-wins\" class=\"_subHeading1_1k87u_111 _base_1k87u_1\">Where Singtel wins<\/h2>\n<figure class=\"_figure_wioo3_1\"><img decoding=\"async\" class=\"_base_12j3k_1\" alt=\"Singtel won Reliability\" loading=\"lazy\" sizes=\"auto\" width=\"2000\" height=\"523\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=330&amp;q=85 330w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=530&amp;q=85 530w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=660&amp;q=85 660w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=1320&amp;q=85 1320w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=1980&amp;q=85 1980w\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/e8e1565d501582271badd4fe8d09539c1614dfe274142dd2a1e9e113150d3171?w=660&amp;q=85\" style=\"--custom-aspect-ratio:3.8240917782026767;contain-intrinsic-size:2000px 523px\"\/><figcaption class=\"_figureCaptions_wioo3_158\">\n<p class=\"_imageCaption_wioo3_165\">This hoped Singtel win Best Network.<\/p>\n<p>Photo: Opensignal<\/p>\n<\/figcaption><\/figure>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><b>Reliability<\/b> measures how consistently users connect and finish essential tasks, browsing, calls, standard-definition video, without interruption. Singtel scores <b>927 points<\/b>, SIMBA <b>909<\/b>, StarHub <b>826<\/b>, M1 <b>818<\/b>. Singtel gained 10 points since December and SIMBA six, stretching the lead to 18 points from 15.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">SIMBA finishing ahead of both StarHub and M1 deserves more attention than it will get. The newest entrant runs on less spectrum than the three incumbents and is currently under regulatory investigation, yet it places second on the metric Opensignal\u2019s own US Household Survey 2023 found consumers value most after cost. Of 55,322 respondents, 19 percent named reliability as the deciding factor in choosing a carrier. Only 7 percent named speed.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><b>Consistent Quality<\/b> tests whether a network clears the thresholds demanding applications need, folding in throughput, latency, jitter, packet loss and time to first byte. Singtel scores <b>84.7 percent<\/b>, StarHub <b>78<\/b>, SIMBA <b>70.7<\/b>, M1 <b>68.7<\/b>. Singtel is the only operator to improve since December, widening its lead from 2.6 percentage points to roughly seven.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><b>5G Coverage<\/b>, which measures reach where people live, work and travel rather than raw land area, goes to Singtel on <b>9.5 out of 10<\/b>, with M1 and StarHub tied on 9.0 and SIMBA on 8.9. Singtel also retains <b>5G Availability<\/b> at <b>79.9 percent<\/b>, ahead of StarHub\u2019s 70, M1\u2019s 67 and SIMBA\u2019s 31.4, though StarHub\u2019s score climbed 12 percentage points since December.<\/p>\n<h2 id=\"where-starhub-and-m1-win\" class=\"_subHeading1_1k87u_111 _base_1k87u_1\">Where StarHub and M1 win<\/h2>\n<figure class=\"_figure_wioo3_1\"><img decoding=\"async\" class=\"_base_12j3k_1\" alt=\"StarHub  won here.\" loading=\"lazy\" sizes=\"auto\" width=\"2000\" height=\"521\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=330&amp;q=85 330w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=530&amp;q=85 530w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=660&amp;q=85 660w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=1320&amp;q=85 1320w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=1980&amp;q=85 1980w\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/fb58eb09e1fbc705e3058ef92a622444c23461ab98bd1d8255bf99b85e9fd532?w=660&amp;q=85\" style=\"--custom-aspect-ratio:3.838771593090211;contain-intrinsic-size:2000px 521px\"\/><figcaption class=\"_figureCaptions_wioo3_158\">\n<p class=\"_imageCaption_wioo3_165\">StarHub topped in Download speeds.<\/p>\n<p>Photo: Opensignal<\/p>\n<\/figcaption><\/figure>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">StarHub defends overall <b>Download Speed<\/b> at <b>172.7Mbps<\/b>, ahead of Singtel\u2019s <b>164.4<\/b>, M1\u2019s <b>146.6<\/b> and SIMBA\u2019s <b>25<\/b>. The 8Mbps gap over Singtel matches December, when StarHub won on 155.9Mbps. The standout is M1, up <b>23Mbps<\/b> or <b>18.5 percent<\/b>, the largest gain of any operator and the first clear local evidence that its completed Standalone migration is reaching customers.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">On <b>5G Download Speed<\/b>, M1 records <b>305.5Mbps<\/b> and StarHub <b>302.4Mbps<\/b>, close enough to fall inside Opensignal\u2019s confidence interval and be treated as a tie. Singtel follows on <b>294.8<\/b>, SIMBA on <b>39<\/b>. M1 won this outright in December. The near-identical result is expected rather than coincidental: M1 and StarHub share their nationwide 5G Standalone radio network through <b>Antina<\/b>, the joint venture the two established in 2020, competing separately only on pricing, plans and service.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">StarHub takes overall <b>Upload Speed<\/b> from Singtel with <b>25.3Mbps<\/b> against <b>24.2<\/b>, M1\u2019s <b>21.8<\/b> and SIMBA\u2019s <b>6<\/b>, having added 5Mbps, more than 20 percent. Singtel takes it back on 5G, winning <b>5G Upload Speed<\/b> outright on <b>34.4Mbps<\/b> ahead of StarHub\u2019s <b>33<\/b>, M1\u2019s <b>32.7<\/b> and SIMBA\u2019s <b>9.2<\/b>. M1 and StarHub had shared that category in December.<\/p>\n<figure class=\"_figure_wioo3_1\"><img decoding=\"async\" class=\"_base_12j3k_1\" alt=\"M1 was a close second\" loading=\"lazy\" sizes=\"auto\" width=\"2000\" height=\"521\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=330&amp;q=85 330w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=530&amp;q=85 530w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=660&amp;q=85 660w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=1320&amp;q=85 1320w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=1980&amp;q=85 1980w\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/57226efb2540837ab65b91fc2883e64e6ed8575616f3276ba47df2e66ea0e264?w=660&amp;q=85\" style=\"--custom-aspect-ratio:3.838771593090211;contain-intrinsic-size:2000px 521px\"\/><figcaption class=\"_figureCaptions_wioo3_158\">\n<p class=\"_imageCaption_wioo3_165\">M1 was\u2019t far ebhind the winner, StarHub<\/p>\n<p>Photo: Opensignal<\/p>\n<\/figcaption><\/figure>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">StarHub also holds <b>Video Experience<\/b> on <b>74.3 points<\/b>, with Singtel on 73.2, M1 on 72.4 and SIMBA on 66.7. Opensignal rates the first three <b>Very Good<\/b>, meaning 1080p or better with minimal buffering, and SIMBA <b>Good<\/b>.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">On <b>Time on Network<\/b>, nobody loses. M1, Singtel and StarHub all record <b>99.5 percent<\/b> and SIMBA <b>99.3 percent<\/b>, all four statistically tied. Opensignal renamed this metric from Availability in late 2025 to make clear it tracks connected time, not geographical reach.<\/p>\n<h2 id=\"the-market-underneath-the-scores\" class=\"_subHeading1_1k87u_111 _base_1k87u_1\">The market underneath the scores<\/h2>\n<figure class=\"_figure_wioo3_1\"><img decoding=\"async\" class=\"_base_12j3k_1\" alt=\"Another Singtel win\" loading=\"lazy\" sizes=\"auto\" width=\"2000\" height=\"521\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=330&amp;q=85 330w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=530&amp;q=85 530w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=660&amp;q=85 660w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=1320&amp;q=85 1320w,https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=1980&amp;q=85 1980w\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/hardwarezone\/c6713c20bc79df02b5a54d7ebf5aa9f2780c615afa08cb7e629f13d793b834c5?w=660&amp;q=85\" style=\"--custom-aspect-ratio:3.838771593090211;contain-intrinsic-size:2000px 521px\"\/><figcaption class=\"_figureCaptions_wioo3_158\">\n<p class=\"_imageCaption_wioo3_165\">Singtel led the way in 5G coverage.<\/p>\n<p>Photo: Opensignal<\/p>\n<\/figcaption><\/figure>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><u>In Opensignal\u2019s December report<\/u>, the defining event in the market was SIMBA\u2019s proposed acquisition of M1, an all-cash deal valuing the business at <b>S$1.43 billion<\/b>. Opensignal noted the combination of the two smallest telcos could benefit consumers, while flagging that rival MNOs and MVNOs had raised concerns about the wholesale market and about handing the merged entity a structural advantage on spectrum.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\"><u>That deal is now dead<\/u>.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">Keppel has not closed the door, saying it still believes the sector needs consolidation. SIMBA continues to operate and to cooperate with the investigation, and its reliability score suggests the uncertainty has not reached the network. <u>StarHub has moved the other way<\/u> on consolidation, buying out the remaining shares in <b>MyRepublic<\/b>.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">All four operators now offer nationwide 5G Standalone coverage, though M1 and StarHub have completed the migration from Non-Standalone while Singtel keeps a small share of customers on NSA. <u>Singtel has separately partnered with <\/u><b><u>Ericsson<\/u><\/b> on 5G Advanced, aiming at an AI-enabled programmable platform for enterprise workloads, work that sits outside the scoring window.<\/p>\n<h2 id=\"how-singapore-looks-from-outside\" class=\"_subHeading1_1k87u_111 _base_1k87u_1\">How Singapore looks from outside<\/h2>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">Opensignal\u2019s <b><u>Global Mobile Network Experience Awards 2026<\/u><\/b> rank Singtel, StarHub and M1 as <b>Global Leaders<\/b> for both Download and Upload Speed Experience, alongside South Korea\u2019s <b>KT<\/b> and <b>LG U+<\/b>, Finland\u2019s <b>DNA<\/b>, <b>Telia<\/b> and <b>Elisa<\/b>, and the Netherlands\u2019 <b>Odido<\/b>. <b>SK Telecom<\/b> is the outright Global Winner on both. All four Singapore operators, SIMBA included, make the small land-area leaders list for time on 4G or 5G, with Taiwan\u2019s <b>Chunghwa<\/b>, <b>FarEasTone<\/b> and <b>Taiwan Mobile<\/b>, Denmark\u2019s <b>Norlys<\/b>, <b>3<\/b> and <b>Telenor<\/b>, the Dutch <b>KPN<\/b>, Odido and <b>Vodafone<\/b>, and Austria\u2019s <b>Magenta<\/b>. LG U+ tops that table on 99.8 percent.<\/p>\n<p class=\"_base_1s8rd_1 _default_1s8rd_12\">City-level comparisons flatter Singapore less. <u>Opensignal\u2019s November 2024 APAC benchmark<\/u> put <b><u>Seoul<\/u><\/b><u> first for 5G reliability and consistency<\/u> on 925 out of 1,000 and 85 percent, with <b>Tokyo<\/b>, <b>Taipei<\/b> and <b>Sydney<\/b> next and Singapore fifth on 896 points and 79 percent. Singapore also came fifth for 5G availability on 37 percent, barely ahead of <b>Bangkok<\/b> on 35.9, with <b>Mumbai<\/b> top. Being small is not the advantage people assume.<\/p>\n<\/div>\n<p><br \/>\n<center><br \/>\n<br \/><a href=\"https:\/\/www.hardwarezone.com.sg\/mobile\/telco\/opensignal-mobile-network-experience-report-july-2026\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><br \/>\n<center\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opensignal has published its July 2026 Singapore Mobile Network Experience Report, and Singtel again takes Best Network, the title given to the operator with the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":72294,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[32],"tags":[800,7244,454,3628,27329,6000,27328,209,1872,6448,6939],"class_list":["post-72293","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-gadgets-reviews","tag-ahead","tag-crown","tag-mobile","tag-network","tag-opensignal","tag-races","tag-retains","tag-singapores","tag-singtel","tag-speed","tag-starhub","wpcat-32-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/72293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=72293"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/72293\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/72294"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=72293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=72293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=72293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}