\n<\/p>\n
Meanwhile, in the social service sector, the Ministry of Social and Family Development (MSF) is setting aside S$15 million (US$12 million) over three years to tap emerging technologies such as AI.<\/p>\n
Minister for Social and Family Development Masagos Zulkifli said on Thursday that the government would lead efforts to bridge innovation with frontline expertise.<\/p>\n
One priority is making better use of data to identify people at risk and reach out with support earlier, he added.<\/p>\n
But Mr Masagos noted that any new tools must remain human-centred, with professional oversight and safeguards.<\/p>\n
In his speech, he said: \u201cAI is not a silver bullet, nor can it replace the care professional. But used well, AI can help us reach further, respond faster, and support families more effectively than ever before.\u201d<\/p>\n
AI is already being put to practical use across the social service sector, from facial recognition tools that help ensure clients receive the correct medication to platforms that support case workers handling complex family cases.<\/p>\n
Social service agencies told CNA that a fresh tranche of funding will help expand these efforts and scale successful solutions.<\/p>\n
Care Corner Singapore, for instance, has deployed an AI-powered transcription tool that has cut the time staff spend on administrative tasks by at least half.<\/p>\n
It is also trialling an AI-enabled case management platform designed to surface gaps in assessments and strengthen case planning.<\/p>\n
\u201cOur social workers are coming back to tell us that case numbers may not see big increases, but the kinds of cases that they are working with have become a lot more complex,\u201d said Care Corner Singapore CEO Christian Chao.<\/p>\n
\u201cSo the time taken to support the family, help them through that difficult period, actually now requires a lot more effort.\u201d<\/p>\n<\/div>\n
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TECHNOLOGY FOR SOCIAL GOOD Meanwhile, in the social service sector, the Ministry of Social and Family Development (MSF) is setting aside S$15 million (US$12 million)…<\/p>\n","protected":false},"author":1,"featured_media":65855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/dam.mediacorp.sg\/image\/upload\/s--lkpQIDA3--\/c_fill,g_auto,h_676,w_1200\/fl_relative,g_south_east,l_mediacorp:cna:watermark:2021-08:cna,w_0.1\/f_auto,q_auto\/v1\/mediacorp\/cna\/image\/2026\/07\/03\/screenshot_2026-07-03_160118.png?itok=s55EBfF6","fifu_image_alt":"","footnotes":""},"categories":[2],"tags":[5481,4323,2618,10424,16395,811,4192,2154,22713],"class_list":["post-65854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-news-sg-global","tag-ease","tag-healthcare","tag-human","tag-replace","tag-sectors","tag-social","tag-technology","tag-touch","tag-workloads","wpcat-2-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/65854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65854"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/65854\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/65855"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=65854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=65854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}