{"id":53844,"date":"2026-05-20T13:05:39","date_gmt":"2026-05-20T05:05:39","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=53844"},"modified":"2026-05-20T13:05:39","modified_gmt":"2026-05-20T05:05:39","slug":"polytechnic-students-create-ai-chatbot-to-improve-access-to-special-needs-resources-and-support","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=53844","title":{"rendered":"Polytechnic students create AI chatbot to improve access to special needs resources and support"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">SINGAPORE &#8211;<!-- --> Mr Matthew Lim used to struggle to find information on grants and assistance schemes as a polytechnic student with special educational needs (SEN).<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Mr Lim has<!-- --> <!-- -->Coats disease, a condition that gradually causes blindness in his left eye. The 20-year-old, who has graduated from Singapore Polytechnic with a diploma in human resource management with psychology, said that many forms of support exist, from financial aid to exam accommodation, but applying for such schemes was not easy as information was not easy to find.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">His personal experiences inspired him and 10 teammates to develop a Telegram chatbot with the use of artificial intelligence to provide users with personalised support based on their needs. They named the chatbot<!-- --> Elfie.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The team\u2019s goal was to make information on SEN support more accessible, as such information is usually found across several school, organisation and government agency websites.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">\u201cInformation would be buried below layers of buttons or menus. So I guided the team to focus more on increasing the accessibility of knowledge,\u201d said Mr Lim, standing beside his project booth<!-- --> <!-- -->at the South West Community Inno Lab Symposium. The event was held at the Singapore University of Technology and Design.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">His teammate, Mr Elijah<!-- --> Yuen,<!-- --> 20, a banking and finance graduate also of Singapore Polytechnic, added: \u201cWhen students with SEN enrol into tertiary education, they have to declare their learning disability. They might miss this window, especially since our inbox is flooded with e-mails during the first week of school.\u201d<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Their project was one of 10 featured at the event on May 19. Launched in 2024, the South West Community Inno Lab is a partnership between the South West Community Development Council (CDC) and nine institutes of higher learning.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The initiative has brought together more than 100 students to come up with solutions addressing 10 community problems within South West District. Issues addressed range from pest control and waste management to accessibility improvements and energy conservation.\u00a0<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">To complement Mr Lim and Mr Yuen\u2019s initiative, students from ITE College West designed a series of monthly workshops which started in March, meant for SEN students and caregivers to meet others and find social and emotional support. The sessions, facilitated by volunteers, include guided activities like art and craft.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Student teams could tap the South West Youth Fund and the South West Innovation Fund to buy materials to create their prototypes. These funds support ground-up initiatives by youth, and are meant to promote volunteerism and a sense of community ownership.\u00a0<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Speaking at the event, Education Minister Desmond Lee said the students\u2019 projects address needs faced by families and the community.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">These include supporting seniors through help with Lasting Power of Attorney processes, encouraging households to adopt energy-efficient practices and tackling issues like rodent infestations and illegal dumping.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">\u201cIn a rapidly changing world, where technologies like AI are reshaping the workplace, you will need both these technical skills and human qualities to stay resilient in the face of change, to keep learning and make good use of new tools, and to apply them with judgment, wisdom and empathy,\u201d said Mr Lee, who is also Minister-in-Charge of Social Services Integration and an MP for West Coast-Jurong West GRC.<\/p>\n<figure class=\"landscape inline-media-wrapper\" data-testid=\"inline-media-test-id\">\n<div class=\"flex flex-col items-start relative w-fit\"><picture><source media=\"(max-width: 480px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/straitstimes\/00da76b5afa3cd119e8e3679f9381c9de51c9b1235ec2e86f09582f92acd4cf6?w=480\"\/><source media=\"(min-width: 481px) and (max-width: 720px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/straitstimes\/00da76b5afa3cd119e8e3679f9381c9de51c9b1235ec2e86f09582f92acd4cf6?w=720\"\/><source media=\"(min-width: 721px and max-width: 3999px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/straitstimes\/00da76b5afa3cd119e8e3679f9381c9de51c9b1235ec2e86f09582f92acd4cf6?w=900\"\/><source media=\"(min-width: 4000px)\" srcset=\"https:\/\/cassette.sphdigital.com.sg\/image\/straitstimes\/00da76b5afa3cd119e8e3679f9381c9de51c9b1235ec2e86f09582f92acd4cf6\"\/><img decoding=\"async\" src=\"https:\/\/cassette.sphdigital.com.sg\/image\/straitstimes\/00da76b5afa3cd119e8e3679f9381c9de51c9b1235ec2e86f09582f92acd4cf6\" alt=\"\" class=\"aspect-landscape flex items-start shrink-0 object-cover landscape article-landscape mobile:w-auto tablet:w-auto\" data-testid=\"image-test-id\" loading=\"lazy\"\/><\/picture><\/div><figcaption class=\"mobile:mx-16 tablet:mx-00 flex flex-col gap-08 py-16 desktop:pb-24\">\n<p class=\"font-eyebrow-baseline-regular text-secondary\" data-testid=\"inline-media-caption-test-id\">Speaking at the event, Education Minister Desmond Lee said the students\u2019 projects address needs faced by families and the community.<\/p>\n<p class=\"font-eyebrow-baseline-regular text-placeholder\" data-testid=\"inline-media-credit-test-id\">ST PHOTO: KEVIN LIM<\/p>\n<\/figcaption><\/figure>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">In response to rising rodent sightings in estates, students from Ngee Ann Polytechnic developed a trap system known as the Automated Rodenticide Targeting System, which uses AI capabilities to detect rats even in dim settings. It incorporates safety features to prevent other animals from entering the trap.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Their concept makes use of the natural grooming behaviour of rats to spread rodenticide back to the burrows where their colonies reside. They partnered with the National Environment Agency and the Housing Board to administer their traps.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Ms Low Yen Ling, Senior Minister of State for Culture, Community and Youth and Mayor of South West District, said that South West CDC will continue to provide support through funding initiatives such as the South West Youth Fund, which provides up to $5,000 per project for ground-up projects by youth.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">\u201cWe will also continue the South West Innovation Fund, which provides up to $10,000, enabling our social service agencies and community partners to pilot and scale impactful solutions on the ground,\u201d she said.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">\u201cThrough these grants, we hope more ideas can take root, grow, and benefit our communities.\u201d<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\"><b>Correction note:<\/b> The name of the South West Youth Fund has been corrected.<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.straitstimes.com\/singapore\/parenting-education\/polytechnic-students-create-ai-chatbot-to-improve-access-to-special-needs-resources-and-support\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SINGAPORE &#8211; Mr Matthew Lim used to struggle to find information on grants and assistance schemes as a polytechnic student with special educational needs (SEN)&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":53845,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-53844","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/53844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=53844"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/53844\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/53845"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=53844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=53844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=53844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}