{"id":45564,"date":"2026-04-18T22:50:42","date_gmt":"2026-04-18T14:50:42","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=45564"},"modified":"2026-04-18T22:50:42","modified_gmt":"2026-04-18T14:50:42","slug":"traveller-frustrated-after-changi-airports-automated-bag-drop-machine-mistakes-his-bag-as-2-separate-bags","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=45564","title":{"rendered":"Traveller frustrated after Changi Airport&#8217;s automated bag-drop machine mistakes his bag as 2 separate bags"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<h2>Traveller frustrated by automated bag-drop machine at Changi Airport that mistakes one bag for two<\/h2>\n<p>A traveller has taken to TikTok to vent his frustration after encountering a glitch with Changi Airport\u2019s automated bag-drop system.<\/p>\n<p>He complained that the automated system mistook his single piece of luggage for two.<\/p>\n<h3>Automated bag-drop machine glitches<\/h3>\n<p>In a video posted by @macartneytravels on Tuesday (14 April), the TikTok user <a href=\"https:\/\/www.tiktok.com\/@macartneytravels\/video\/7628315207953026322\" target=\"_blank\" rel=\"noopener\">documented his experience while trying to check in his bag<\/a> using the airport\u2019s self-service facilities.<\/p>\n<p>The clip showed the Original Poster (OP) placing a single bag onto the machine, only for the system to flag it as two.<\/p>\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@macartneytravels\/video\/7628315207953026322\" data-video-id=\"7628315207953026322\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\">\n<section> <a target=\"_blank\" title=\"@macartneytravels\" href=\"https:\/\/www.tiktok.com\/@macartneytravels?refer=embed\" rel=\"noopener\">@macartneytravels<\/a> <\/p>\n<p>Even the automated self bag checkouts think it\u2019s two bags\u2026  Had to get the staff to come over and fix it, stupid systems \ud83e\udd23\ud83d\udc4d\ud83c\udffb blatantly one bag\u2026 <a title=\"bags\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/bags?refer=embed\" rel=\"noopener\">#bags<\/a> <a title=\"singapore\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/singapore?refer=embed\" rel=\"noopener\">#singapore<\/a> <a title=\"airport\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/airport?refer=embed\" rel=\"noopener\">#airport<\/a> <a title=\"viral\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/viral?refer=embed\" rel=\"noopener\">#viral<\/a> <a title=\"fyp\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/fyp?refer=embed\" rel=\"noopener\">#fyp<\/a> <\/p>\n<p> <a target=\"_blank\" title=\"\u266c Welp, Didn&#039;t Expect That - Yu-Peng Chen &amp; HOYO-MiX\" href=\"https:\/\/www.tiktok.com\/music\/Welp-Didn&#039;t-Expect-That-6883042606616414210?refer=embed\" rel=\"noopener\">\u266c Welp, Didn\u2019t Expect That \u2013 Yu-Peng Chen &amp; HOYO-MiX<\/a> <\/p>\n<\/section>\n<\/blockquote>\n<p>Overlay text in the video read: \u201cWhen you try boarding your flight in Singapore but even the awful systems think you have \u2018two bags\u2019 when it\u2019s clearly one bag.\u201d<\/p>\n<p>He added in the caption: \u201cHad to get the staff to come over and fix it.\u201d<\/p>\n<div id=\"attachment_719499\" style=\"width: 586px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719499\" class=\"wp-image-719499 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/ezgif.com-video-to-gif-converter-2-10.gif\" alt=\"\" width=\"576\" height=\"1024\" style=\"--smush-placeholder-width: 576px; --smush-placeholder-aspect-ratio: 576\/1024;\"\/><\/p>\n<p id=\"caption-attachment-719499\" class=\"wp-caption-text\">Source: @macartneytravels on TikTok<\/p>\n<\/div>\n<p>According to the OP, airport staff had to intervene and resolve the issue before he could proceed.<\/p>\n<h3>Netizens are convinced it\u2019s two bags<\/h3>\n<p>While the OP appeared amused by the situation, calling the system \u201cstupid\u201d in jest, the incident sparked strong reactions from netizens.<\/p>\n<p>A netizen sided with the automated system that it was two bags instead of one.<\/p>\n<p>\n\t\t<iframe id=\"answers-client-69e397142c762\" class=\"answers-client\" src=\"\" height=\"500\" loading=\"lazy\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<div id=\"attachment_719425\" style=\"width: 394px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719425\" class=\"wp-image-719425 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-1-15.jpg\" alt=\"\" width=\"384\" height=\"131\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-1-15.jpg 384w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-1-15-150x51.jpg 150w\" data-sizes=\"(max-width: 384px) 100vw, 384px\" style=\"--smush-placeholder-width: 384px; --smush-placeholder-aspect-ratio: 384\/131;\"\/><\/p>\n<p id=\"caption-attachment-719425\" class=\"wp-caption-text\">Source:: TikTok<\/p>\n<\/div>\n<p>A commenter strongly agreed, saying, \u201cIt\u2019s two bags, period.\u201d<\/p>\n<div id=\"attachment_719429\" style=\"width: 268px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719429\" class=\"wp-image-719429 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-2-14.jpg\" alt=\"\" width=\"258\" height=\"123\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-2-14.jpg 258w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-2-14-150x72.jpg 150w\" data-sizes=\"(max-width: 258px) 100vw, 258px\" style=\"--smush-placeholder-width: 258px; --smush-placeholder-aspect-ratio: 258\/123;\"\/><\/p>\n<p id=\"caption-attachment-719429\" class=\"wp-caption-text\">Source: TikTok<\/p>\n<\/div>\n<p>A TikTok user said that the system\u2019s detection of two bags demonstrated that it was functioning properly.<\/p>\n<div id=\"attachment_719434\" style=\"width: 548px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719434\" class=\"wp-image-719434 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-3-14.jpg\" alt=\"\" width=\"538\" height=\"130\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-3-14.jpg 538w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-3-14-150x36.jpg 150w\" data-sizes=\"(max-width: 538px) 100vw, 538px\" style=\"--smush-placeholder-width: 538px; --smush-placeholder-aspect-ratio: 538\/130;\"\/><\/p>\n<p id=\"caption-attachment-719434\" class=\"wp-caption-text\">Source: TikTok<\/p>\n<\/div>\n<p>Another netizen suggested wrapping the entire bag using stretch film to solve the issue.<\/p>\n<div id=\"attachment_719478\" style=\"width: 577px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719478\" class=\"wp-image-719478 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-4-9.jpg\" alt=\"\" width=\"567\" height=\"157\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-4-9.jpg 567w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/comment-4-9-150x42.jpg 150w\" data-sizes=\"(max-width: 567px) 100vw, 567px\" style=\"--smush-placeholder-width: 567px; --smush-placeholder-aspect-ratio: 567\/157;\"\/><\/p>\n<p id=\"caption-attachment-719478\" class=\"wp-caption-text\">Source: TikTok<\/p>\n<\/div>\n<h3>OP unveils solution in follow-up post<\/h3>\n<p>In a follow-up TikTok post the next day, the OP <a href=\"https:\/\/www.tiktok.com\/@macartneytravels\/video\/7628643874189118738\" target=\"_blank\" rel=\"noopener\">shared an update on the baggage issue<\/a> at the airport.<\/p>\n<p>He said that the issue was eventually resolved after they placed the bag into a tray. This allowed the system to correctly recognise it as a single bag.<\/p>\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@macartneytravels\/video\/7628643874189118738\" data-video-id=\"7628643874189118738\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\">\n<section> <a target=\"_blank\" title=\"@macartneytravels\" href=\"https:\/\/www.tiktok.com\/@macartneytravels?refer=embed\" rel=\"noopener\">@macartneytravels<\/a> <\/p>\n<p>Replying to @\ud83d\udc9c Rui Bao\u2019s Aunt \ud83d\udc9c turns out the system is stupid after all!!! \ud83e\udd23\ud83d\ude05\ud83c\uddf8\ud83c\uddec\ud83d\udc4c We had to put our bag in the tray, as for some reason they thought it was two bags? \ud83d\ude05\ud83e\udd23 <a title=\"singapore\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/singapore?refer=embed\" rel=\"noopener\">#singapore<\/a> <a title=\"airport\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/airport?refer=embed\" rel=\"noopener\">#airport<\/a> <a title=\"luggage\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/luggage?refer=embed\" rel=\"noopener\">#luggage<\/a> <a title=\"bags\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/bags?refer=embed\" rel=\"noopener\">#bags<\/a> <a title=\"fyp\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/fyp?refer=embed\" rel=\"noopener\">#fyp<\/a> <\/p>\n<p> <a target=\"_blank\" title=\"\u266c Austin Powers Theme (Soul Bossa Nova) - N.Y. Jazz Orchestra\" href=\"https:\/\/www.tiktok.com\/music\/Austin-Powers-Theme-Soul-Bossa-Nova-7548274168153524240?refer=embed\" rel=\"noopener\">\u266c Austin Powers Theme (Soul Bossa Nova) \u2013 N.Y. Jazz Orchestra<\/a> <\/p>\n<\/section>\n<\/blockquote>\n<p>\u201cThe system realised that it was only one bag &amp; then it let us through once we put our luggage in a tray!\u201d he wrote.<\/p>\n<p>In the caption, the OP replied to a commenter from the previous post, saying, \u201cTurns out the system is stupid after all!\u201d<\/p>\n<p>Changi Airport Group (CAG) has also responded to the OP via the comments section, saying the \u201cauto bag drop works best one bag at a time, so each bag can be scanned and tracked properly\u201d.<\/p>\n<div id=\"attachment_719596\" style=\"width: 646px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-719596\" class=\"wp-image-719596 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/CAG-comment.jpg\" alt=\"\" width=\"636\" height=\"377\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/CAG-comment.jpg 636w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/CAG-comment-600x356.jpg 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/04\/CAG-comment-150x89.jpg 150w\" data-sizes=\"(max-width: 636px) 100vw, 636px\" style=\"--smush-placeholder-width: 636px; --smush-placeholder-aspect-ratio: 636\/377;\"\/><\/p>\n<p id=\"caption-attachment-719596\" class=\"wp-caption-text\">Source: TikTok<\/p>\n<\/div>\n<p>CAG also urged the OP to check in bags separately for a smooth journey. In addition, they warned travellers that bags strapped together may come apart, leading to one bag ending up without a bag tag.<\/p>\n<p><em>MS News<\/em> has reached out to the OP for more information.<\/p>\n<p><strong>Also read: <a href=\"https:\/\/mustsharenews.com\/changi-airport-efficient\/\" target=\"_blank\" rel=\"noopener\">Man tests efficiency of Changi Airport, reaches gate in under 40 minutes from hotel<\/a><\/strong><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"FETo7FaiEn\">\n<p><a href=\"https:\/\/mustsharenews.com\/changi-airport-efficient\/\" target=\"_blank\" rel=\"noopener\">Man tests efficiency of Changi Airport, reaches gate in under 40 minutes from hotel<\/a><\/p>\n<\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cMan tests efficiency of Changi Airport, reaches gate in under 40 minutes from hotel\u201d \u2014 MS News - Independent News For Singaporeans\" src=\"https:\/\/mustsharenews.com\/changi-airport-efficient\/embed\/#?secret=chJAvOWOp2#?secret=FETo7FaiEn\" data-secret=\"FETo7FaiEn\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><em>Have news you must share? Get in touch with us via email at\u00a0<a href=\"https:\/\/mustsharenews.com\/automated-bag-drop-glitch\/mailto:news@mustsharenews.com\" target=\"_blank\" rel=\"noopener\">news@mustsharenews.com<\/a>.<\/em><\/p>\n<p><em>Featured image adapted from @macartneytravels on <a href=\"https:\/\/www.tiktok.com\/@macartneytravels\/video\/7628315207953026322?_r=1&amp;_t=ZS-95XwTDoWVK1\" target=\"_blank\" rel=\"noopener\">TikTok<\/a>.<\/em><\/p>\n<p><!-- CONTENT END 1 --><\/p><\/div>\n<p><script type=\"text\/javascript\" src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js?ver=6.8.3#xfbml=1&amp;version=v3.2\" id=\"facebook-js\"><\/script><script>\n!function(f,b,e,v,n,t,s)\n{if(f.fbq)return;n=f.fbq=function(){n.callMethod?\nn.callMethod.apply(n,arguments):n.queue.push(arguments)};\nif(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\nn.queue=[];t=b.createElement(e);t.async=!0;\nt.src=v;s=b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t,s)}(window, document,'script',\n'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\nfbq('init', '1213643350275810');\nfbq('track', 'PageView');\n<\/script><script async src=\"\/\/www.tiktok.com\/embed.js\"><\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/mustsharenews.com\/automated-bag-drop-glitch\/\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Traveller frustrated by automated bag-drop machine at Changi Airport that mistakes one bag for two A traveller has taken to TikTok to vent his frustration&#8230;<\/p>\n","protected":false},"author":1,"featured_media":45565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-45564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/45564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45564"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/45564\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/45565"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=45564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=45564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}