{"id":43314,"date":"2026-04-10T16:48:09","date_gmt":"2026-04-10T08:48:09","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=43314"},"modified":"2026-04-10T16:48:09","modified_gmt":"2026-04-10T08:48:09","slug":"sporean-woman-left-perplexed-after-swim-school-declines-cash-refund-for-sons-lessons-despite-2-month-delay","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=43314","title":{"rendered":"S’porean woman left perplexed after swim school declines cash refund for son’s lessons despite 2-month delay"},"content":{"rendered":"


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Swim school declines cash refund, lessons allegedly cancelled due to coach availability issues<\/h2>\n

A woman took to Facebook to vent her frustrations after a local swim school denied her request for a full cash refund<\/a>.<\/p>\n

According to Ms Janis Lee, Happy Fish Swim School had cancelled her 10-year-old son\u2019s swim class due to coach availability issues.<\/p>\n

\"happy<\/p>\n

Source: Happy Fish Swim School<\/p>\n<\/div>\n

This was despite the fact that she paid for the lessons up front to secure a slot in the class.<\/p>\n

Pays deposit to confirm slot<\/h3>\n

On 8 April, Ms Lee uploaded WhatsApp screenshots of the school onto the Complaint Singapore Facebook group.<\/p>\n

In the first screenshot, dated 2 Feb, Ms Lee can be seen expressing her interest in booking a swimming class for her child at their Jurong East branch.<\/p>\n

\"choosing<\/p>\n

Source: Janis Lee via Complaint Singapore on Facebook<\/p>\n<\/div>\n

She chose the 7.15pm timeslot on 17 March, and the school emailed her a confirmation on 2 Feb.<\/p>\n

Payment was to be made within 48 hours to secure a slot in the class.<\/p>\n

Ms Lee proceeded to pay for the class and was told that a reminder message would be sent nearer to the scheduled class.<\/p>\n

\"payment<\/p>\n

Source: Janis Lee via Complaint Singapore on Facebook<\/p>\n<\/div>\n

Class initially postponed<\/h3>\n

On 9 March, Happy Fish Swim School informed Ms Lee that her son\u2019s class had been postponed by five weeks.<\/p>\n

According to the WhatsApp message, this was because the class \u201cdid not meet the minimum required number of participants\u201d.<\/p>\n

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