A diner slammed the portion size of a salmon set she ordered from a Western food stall at SAFRA Mount Faber, claiming it differed greatly from the illustration of the dish on the menu. <\/p>\n
Lu Peixian (transliteration), told Shin Min Daily News<\/a> that she had patronised the stall \u2014 Grill & Chill Co, located at the food court of SAFRA Mount Faber \u2014 on the evening of April 1. <\/p>\n The 47-year-old ordered a salmon set and paid $15.10, after factoring in a 5% membership discount. <\/p>\n When she collected her meal and saw the salmon portion, Ms Lu questioned a staff member, who reportedly explained that the illustration on the menu was an \u201cold photo\u201d.<\/p>\n Ms Lu added that the staff member had a \u201ccold\u201d attitude and did not provide further explanation or compensation. <\/p>\n She subsequently posted her experience on Facebook<\/a>, prompting netizens to comment that the salmon was as small as a sausage or ngoh hiang, and that it looked like a \u201cchildren\u2019s meal\u201d.<\/p>\n \u201cI\u2019m disappointed that there is a mismatch between the price on the menu and the actual portion given, and I definitely will not patronise this stall again,\u201d said Ms Lu, adding that she hopes the eatery will refresh its menu to accurately reflect portion sizes.<\/p>\n When Shin Min visited the Western stall on April 5, a staff member named Mr Huang (transliteration) rejected claims of \u201cshrinking\u201d portion sizes, and explained that every portion of salmon was sliced precisely to weigh 160g each. <\/p>\n He also pointed out that there may be differences in the preparation process between batches of ingredients, in turn creating an impression that there are inconsistencies in portion sizes. <\/p>\n Addressing Ms Lu\u2019s feedback, Mr Huang said he had alerted the stall\u2019s supervisor and would increase each portion of salmon by 10g to 20g. Menu illustrations will also be reviewed.<\/p>\n \u201cI will explain the portion of the salmon when customers order next time to prevent misunderstandings. I will also cut the fish into a bigger piece and if it\u2019s too small, I\u2019ll give two pieces,\u201d Mr Huang said.<\/p>\n Several diners whom Shin Min spoke to said the stall\u2019s pricing and meal portions were sufficient and reasonable. <\/p>\n Mr Lin (transliteration), a 19-year-old student, told Shin Min that he has patronised the stall multiple times and was satisfied with what was served: \u201cI\u2019ve ordered steak before, and the size and taste are not bad, just that it\u2019s a little expensive.\u201d<\/p>\n Another regular, Mr Chen (transliteration), agreed, saying that the dishes were reasonably priced and as such, even brought a friend to dine at the stall. \u201cThe chicken dish I ordered is reasonably priced and portioned, the taste was also good.\u201d<\/p>\n Staff from other Western stalls told Shin Min that salmon sets are typically priced between $12 and $18, and each portion of fish weighs at least 160g. <\/p>\n An employee from Chop Steak revealed that its baked salmon portion weighed between 160g and 170g. Together with two side dishes, the set is sold for $12.<\/p>\n Master Chippy, another Western stall, sells their baked salmon with spaghetti and a side dish for $18, with each fish portion weighing 190g.<\/p>\n Have something to say? Join in!<\/p>\n<\/div>\n See something interesting? Contribute<\/a> your story to us.<\/p>\nStaff suggests bigger cuts, explanation to customers<\/h2>\n
Portion and price sufficient: customers<\/h2>\n
Salmon sets priced $12 to $18<\/h2>\n
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