{"id":33852,"date":"2026-03-06T01:13:36","date_gmt":"2026-03-05T17:13:36","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=33852"},"modified":"2026-03-06T01:13:36","modified_gmt":"2026-03-05T17:13:36","slug":"s45m-spa-in-jurong-east-faces-hygiene-pricing-backlash-closes-pools-for-adjustments","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=33852","title":{"rendered":"S$45M spa in Jurong East faces hygiene &#038; pricing backlash, closes pools for &#8216;adjustments&#8217;"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<h2>House+ Bubble spa conducts \u2018internal facility adjustments\u2019 after backlash<\/h2>\n<p>House+ Bubble, a new 24-hour spa in Jurong East, has temporarily closed its bathing pools following multiple complaints during its soft-opening phase.<\/p>\n<p>The spa, located at Perennial Business City, is a S$45 million project <a href=\"https:\/\/thesmartlocal.com\/read\/house-plus-bubble-spa-jurong\/\" target=\"_blank\" rel=\"noopener\">set to officially open on 14 March 2026<\/a>.<\/p>\n<div id=\"attachment_706011\" style=\"width: 1259px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706011\" class=\"size-full wp-image-706011 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/image2-28.webp\" alt=\"\" width=\"1249\" height=\"724\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/image2-28.webp 1249w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/image2-28-600x348.webp 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/image2-28-1024x594.webp 1024w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/image2-28-150x87.webp 150w\" data-sizes=\"(max-width: 1249px) 100vw, 1249px\" style=\"--smush-placeholder-width: 1249px; --smush-placeholder-aspect-ratio: 1249\/724;\"\/><\/p>\n<p id=\"caption-attachment-706011\" class=\"wp-caption-text\">Picture courtesy of House+ Bubble<\/p>\n<\/div>\n<h3>Negative review goes viral<\/h3>\n<p>On <a href=\"https:\/\/www.facebook.com\/photo.php?fbid=1337517248419595&amp;set=pb.100064839961829.-2207520000&amp;type=3\" target=\"_blank\" rel=\"noopener\">26 Feb, a netizen posted a strongly worded review of the spa on Facebook<\/a>, criticising its pricing, facilities, and buffet spread.<\/p>\n<div id=\"attachment_706019\" style=\"width: 970px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706019\" class=\"wp-image-706019 size-full lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-5.webp\" alt=\"\" width=\"960\" height=\"1280\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-5.webp 960w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-5-450x600.webp 450w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-5-768x1024.webp 768w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-5-113x150.webp 113w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/1280;\"\/><\/p>\n<p id=\"caption-attachment-706019\" class=\"wp-caption-text\">Source: Google Maps, for illustrative purposes only<\/p>\n<\/div>\n<p>The post, which went viral, described the spa as \u201cone of the worst spas if you compare it to China\u201d.<\/p>\n<p>The netizen also took issue with the buffet pricing and lack of food options, stating, \u201cIf you prepare to pay for buffet, this is what you get [for] S$79.90 before service charge and GST.\u201d<\/p>\n<p>An accompanying picture in the post showed the food the netizen claimed was from the buffet \u2014\u00a0a plate of rice with some meat and an egg, as well as small servings of sashimi and sushi.<\/p>\n<p>\u201cBy the way, I took all the food I could find in the buffet,\u201d they wrote.<\/p>\n<div id=\"attachment_705988\" style=\"width: 1467px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-705988\" class=\"size-full wp-image-705988 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-pic-2.png\" alt=\"\" width=\"1457\" height=\"855\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-pic-2.png 1457w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-pic-2-600x352.png 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-pic-2-1024x601.png 1024w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-pic-2-150x88.png 150w\" data-sizes=\"(max-width: 1457px) 100vw, 1457px\" style=\"--smush-placeholder-width: 1457px; --smush-placeholder-aspect-ratio: 1457\/855;\"\/><\/p>\n<p id=\"caption-attachment-705988\" class=\"wp-caption-text\">Source: My Digital Lock Pte Ltd on Facebook<\/p>\n<\/div>\n<p>The netizen added that they had paid S$1,000 for a membership, of which S$300 was allegedly non-refundable, and warned others to \u201cplease be aware\u201d.<\/p>\n<p>According to the post, the hot pool did not have cold water and was \u201cextremely hot\u201d.<\/p>\n<p>The reviewer later said they paid the non-member price and received a refund, claiming the buffet was eventually billed at S$29.90 per meal after adjustments.<\/p>\n<p>\n\t\t<iframe id=\"answers-client-69a9b9c0513de\" class=\"answers-client\" src=\"\" height=\"500\" loading=\"lazy\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>They also stated that they had cancelled the membership.<\/p>\n<h3>Numerous complaints about hygiene and facilities<\/h3>\n<p>House+ Bubble has also received several negative reviews on Google, with some visitors highlighting issues such as cramped spaces, dirty toilets, and pool temperatures.<\/p>\n<div id=\"attachment_705987\" style=\"width: 738px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-705987\" class=\"size-full wp-image-705987 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa.png\" alt=\"\" width=\"728\" height=\"581\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa.png 728w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-600x479.png 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/030326-houseplus-bubble-spa-150x120.png 150w\" data-sizes=\"(max-width: 728px) 100vw, 728px\" style=\"--smush-placeholder-width: 728px; --smush-placeholder-aspect-ratio: 728\/581;\"\/><\/p>\n<p id=\"caption-attachment-705987\" class=\"wp-caption-text\">Source: Google Maps<\/p>\n<\/div>\n<p>Others noted that not all facilities operate 24 hours, with the restaurant closing at 12.30am and massage services ending at 10.30pm.<\/p>\n<div id=\"attachment_706015\" style=\"width: 970px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706015\" class=\"size-full wp-image-706015 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-2.webp\" alt=\"\" width=\"960\" height=\"1280\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-2.webp 960w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-2-450x600.webp 450w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-2-768x1024.webp 768w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-2-113x150.webp 113w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/1280;\"\/><\/p>\n<p id=\"caption-attachment-706015\" class=\"wp-caption-text\">Source: Google Maps<\/p>\n<\/div>\n<p>The spa offers soaking pools, dry steam rooms, therapy rooms, massage services, private spa rooms, a cinema and even an e-sports room.<\/p>\n<p>Its <a href=\"https:\/\/thesmartlocal.com\/read\/house-plus-bubble-spa-jurong\/\" target=\"_blank\" rel=\"noopener\">Bathing Pass starts from S$119 for adults<\/a>, while a <a href=\"https:\/\/www.instagram.com\/reel\/DVJV8qYEwNd\/?igsh=ajhsNnVsOWVla2k1\" target=\"_blank\" rel=\"noopener\">soft-opening promotion offered three-hour access at S$49<\/a>.<\/p>\n<h3>Bathing pools to close from 3 March<\/h3>\n<p>In an Instagram story on Monday (2 March) and <a href=\"https:\/\/www.instagram.com\/p\/DVYNMpdk3oH\/?igsh=NXk4b2x4cDR2d3Q0\" target=\"_blank\" rel=\"noopener\">an Instagram post on Tuesday (3 March)<\/a>, House+ Bubble announced that it would be carrying out \u201cinternal facility adjustments\u201d.<\/p>\n<div id=\"attachment_706013\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706013\" class=\"size-full wp-image-706013 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/6143158673879013090.jpg\" alt=\"\" width=\"650\" height=\"1280\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/6143158673879013090.jpg 650w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/6143158673879013090-305x600.jpg 305w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/6143158673879013090-520x1024.jpg 520w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/6143158673879013090-76x150.jpg 76w\" data-sizes=\"(max-width: 650px) 100vw, 650px\" style=\"--smush-placeholder-width: 650px; --smush-placeholder-aspect-ratio: 650\/1280;\"\/><\/p>\n<p id=\"caption-attachment-706013\" class=\"wp-caption-text\">Source: @houseplus_bubble on Instagram<\/p>\n<\/div>\n<p>\u201cStarting from 3 March 2026, the bathing pools in both the male and female areas will be temporarily closed,\u201d it said.<\/p>\n<p>\u201cThe reopening date will be announced once the adjustments are completed.\u201d<\/p>\n<p>The spa and massage services (available until 10.30pm), as well as dining areas, will remain open.<\/p>\n<p>In light of the closure, the trial operating fee has been revised to S$39 from S$49 for three hours, excluding access to the bathing pools.<\/p>\n<p>Tickets will still include unlimited fruits, drinks and ice cream, while the self-service cold dish buffet will continue to be charged separately.<\/p>\n<div id=\"attachment_706014\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706014\" class=\"size-full wp-image-706014 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/Yong-Haos-Cover-Images-2-2026-03-02T153206.496-1024x536-1.webp\" alt=\"\" width=\"1024\" height=\"536\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/Yong-Haos-Cover-Images-2-2026-03-02T153206.496-1024x536-1.webp 1024w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/Yong-Haos-Cover-Images-2-2026-03-02T153206.496-1024x536-1-600x314.webp 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/Yong-Haos-Cover-Images-2-2026-03-02T153206.496-1024x536-1-150x79.webp 150w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/536;\"\/><\/p>\n<p id=\"caption-attachment-706014\" class=\"wp-caption-text\">Source: The Smart Local<\/p>\n<\/div>\n<h3>Management says it is addressing issues<\/h3>\n<p>In responses to online reviews, the management said it \u201cis taking action to address these issues\u201d and would elevate its cleaning standards.<\/p>\n<div id=\"attachment_706017\" style=\"width: 970px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-706017\" class=\"size-full wp-image-706017 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-3.webp\" alt=\"\" width=\"960\" height=\"1280\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-3.webp 960w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-3-450x600.webp 450w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-3-768x1024.webp 768w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2026\/03\/unnamed-3-113x150.webp 113w\" data-sizes=\"(max-width: 960px) 100vw, 960px\" style=\"--smush-placeholder-width: 960px; --smush-placeholder-aspect-ratio: 960\/1280;\"\/><\/p>\n<p id=\"caption-attachment-706017\" class=\"wp-caption-text\">Source: Google Maps<\/p>\n<\/div>\n<p>House+ Bubble is projected to span almost 100,000 sq ft once fully completed in its second phase later this year.<\/p>\n<p>No reopening date was announced for the reopening of its bathing pools.<\/p>\n<p><em>MS News<\/em> has reached out to House+ Bubble for comment.<\/p>\n<p><strong>Also read: <a href=\"https:\/\/mustsharenews.com\/toilets-singapore-dirty\/\" target=\"_blank\" rel=\"noopener\">\u2018First world country but third world behaviour\u2019: Netizens slam dirty toilets &amp; poor toilet etiquette in S\u2019pore<\/a><\/strong><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"AfS3TDPJQE\">\n<p><a href=\"https:\/\/mustsharenews.com\/toilets-singapore-dirty\/\" target=\"_blank\" rel=\"noopener\">\u2018First world country but third world behaviour\u2019: Netizens slam dirty toilets &amp; poor toilet etiquette in S\u2019pore<\/a><\/p>\n<\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201c\u2018First world country but third world behaviour\u2019: Netizens slam dirty toilets &amp; poor toilet etiquette in S\u2019pore\u201d \u2014 MS News - Independent News For Singaporeans\" src=\"https:\/\/mustsharenews.com\/toilets-singapore-dirty\/embed\/#?secret=geQcmI6euV#?secret=AfS3TDPJQE\" data-secret=\"AfS3TDPJQE\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><em>\u00a0Have news you must share? Get in touch with us via email at <a href=\"https:\/\/mustsharenews.com\/house-bubble-spa-backlash-closes\/mailto:news@mustsharenews.com\" target=\"_blank\" rel=\"noopener\">news@mustsharenews.com<\/a>.<\/em><\/p>\n<p><em>Featured image adapted from <a href=\"https:\/\/www.google.com\/search?sca_esv=c07cb14f104e10e0&amp;sxsrf=ANbL-n4PRSvjaFl7UfGhOMMqtRhF3qCWrQ:1772595489913&amp;si=AL3DRZEsmMGCryMMFSHJ3StBhOdZ2-6yYkXd_doETEE1OR-qOR0dFGuCpGuBJs7ER5IIX55FGzQprw_KAwtplFSX0aEOCb_CkGF9KG2WeiiZorpw1s5cTlk7KGt-imzBhuAD2wctHhqNfEEXzYv84IFMTDs_-TbsXQ%3D%3D&amp;q=HOUSEPLUS+BUBBLE+%E6%B3%A1%E6%B3%A1%E6%B0%B4%E7%96%97+Reviews&amp;sa=X&amp;ved=2ahUKEwjw0YbkqIWTAxWET2wGHcFlMpoQ0bkNegQIMBAH&amp;biw=1920&amp;bih=911&amp;dpr=1\" target=\"_blank\" rel=\"noopener\">Google Maps<\/a>, @houseplus_bubble on <a href=\"https:\/\/www.instagram.com\/p\/DVYNMpdk3oH\/?igsh=NXk4b2x4cDR2d3Q0\" target=\"_blank\" rel=\"noopener\">Instagram<\/a> and <a href=\"https:\/\/www.google.com\/search?sca_esv=c07cb14f104e10e0&amp;sxsrf=ANbL-n4PRSvjaFl7UfGhOMMqtRhF3qCWrQ:1772595489913&amp;si=AL3DRZEsmMGCryMMFSHJ3StBhOdZ2-6yYkXd_doETEE1OR-qOR0dFGuCpGuBJs7ER5IIX55FGzQprw_KAwtplFSX0aEOCb_CkGF9KG2WeiiZorpw1s5cTlk7KGt-imzBhuAD2wctHhqNfEEXzYv84IFMTDs_-TbsXQ%3D%3D&amp;q=HOUSEPLUS+BUBBLE+%E6%B3%A1%E6%B3%A1%E6%B0%B4%E7%96%97+Reviews&amp;sa=X&amp;ved=2ahUKEwjw0YbkqIWTAxWET2wGHcFlMpoQ0bkNegQIMBAH&amp;biw=1920&amp;bih=911&amp;dpr=1\" target=\"_blank\" rel=\"noopener\">Google Maps<\/a>.<br \/><\/em><\/p>\n<p><!-- CONTENT END 1 --><\/p><\/div>\n<p><script type=\"text\/javascript\" src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js?ver=6.8.3#xfbml=1&amp;version=v3.2\" id=\"facebook-js\"><\/script><script>\n!function(f,b,e,v,n,t,s)\n{if(f.fbq)return;n=f.fbq=function(){n.callMethod?\nn.callMethod.apply(n,arguments):n.queue.push(arguments)};\nif(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\nn.queue=[];t=b.createElement(e);t.async=!0;\nt.src=v;s=b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t,s)}(window, document,'script',\n'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\nfbq('init', '1213643350275810');\nfbq('track', 'PageView');\n<\/script><script async src=\"\/\/www.instagram.com\/embed.js\"><\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/mustsharenews.com\/house-bubble-spa-backlash-closes\/\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>House+ Bubble spa conducts \u2018internal facility adjustments\u2019 after backlash House+ Bubble, a new 24-hour spa in Jurong East, has temporarily closed its bathing pools following&#8230;<\/p>\n","protected":false},"author":1,"featured_media":33853,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-33852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/33852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33852"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/33852\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/33853"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=33852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=33852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}