{"id":27867,"date":"2026-01-12T12:13:02","date_gmt":"2026-01-12T04:13:02","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=27867"},"modified":"2026-01-12T12:13:02","modified_gmt":"2026-01-12T04:13:02","slug":"johors-checkpoint-autogate-glitch-resolved-normal-operations-resume-malaysian-official","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=27867","title":{"rendered":"Johor\u2019s checkpoint autogate glitch resolved, normal operations resume: Malaysian official"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">JOHOR BAHRU &#8211; The technical <a href=\"https:\/\/www.straitstimes.com\/asia\/se-asia\/autogate-fault-still-unresolved-foreigners-advised-to-continue-using-niise-app-malaysia-border?ref=inline-article\" rel=\"noopener\" class=\"gap-x-04 items-center inline text-primary-60 select-auto\" aria-label=\"link\" target=\"_blank\" data-testid=\"custom-link\"><\/p>\n<p class=\"font-body-baseline-regular inline\" data-testid=\"paragraph-test-id\">glitch involving all the autogates<\/p>\n<p><\/a> at both the land checkpoints with Singapore have been rectified and they are back in operation, says a state executive councillor.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Johor works, transportation, infrastructure and communications committee chairman Mohamad Fazli Mohamad Salleh said that the autogates were operational from almost midnight on Jan 11.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">However, at press time, it is still not clear as to what caused the glitch which knocked out most of the autogates at both the checkpoints for about 48 hours since Jan 10.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The Bangunan Sultan Iskandar Customs, Immigration and Quarantine Complex (BSI) in Johor Baru has 39 autogates for entry and 29 for exit while the <!-- -->Sultan Abu Bakar Complex<!-- --> (KSAB) at the Second Link has a total of 12 autogates.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The issue only affected those with foreign passports as neither Malaysian passport holders nor those travelling using cars or motorcycles were affected,<!-- --> since<!-- --> they do not pass through the autogates.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The system crash mainly impacted those going through the bus halls where autogates are utilised.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The Star had earlier reported on delays of more than 90 minutes for foreigners to clear immigration during peak hours on Jan 10.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The Malaysian Border Control and Protection Agency, in its effort to manage the influx of visitors especially at BSI, had employed different methods including a contra flow in the bus hall, having special lanes for Malaysians and foreigners and also deploying additional <!-- -->people\u2019s volunteer corps<!-- --> personnel to the bus halls.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">It is learnt that during weekends, BSI clears more than 180,000 foreigners both ways while over at KSAB, they can clear around 50,000 foreigners.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Since June 1, 2024, visitors from 63 countries, as well as diplomats serving in Malaysia and their family members, have been eligible to use the autogates for faster clearance. <!-- -->THE STAR\/ASIA NEWS NETWORK<\/p>\n<\/div>\n<div data-testid=\"tags-test-id\">\n<p><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Malaysia\"><span class=\"font-button-md-semibold\">Malaysia<\/span><\/button><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Johor Bahru\"><span class=\"font-button-md-semibold\">Johor Bahru<\/span><\/button><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Woodlands Checkpoint\"><span class=\"font-button-md-semibold\">Woodlands Checkpoint<\/span><\/button><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.straitstimes.com\/asia\/se-asia\/johors-checkpoint-autogate-glitch-resolved-normal-operations-resume\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>JOHOR BAHRU &#8211; The technical glitch involving all the autogates at both the land checkpoints with Singapore have been rectified and they are back in&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-27867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/27867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27867"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/27867\/revisions"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=27867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=27867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}