{"id":27672,"date":"2026-01-11T17:04:44","date_gmt":"2026-01-11T09:04:44","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=27672"},"modified":"2026-01-11T17:04:44","modified_gmt":"2026-01-11T09:04:44","slug":"autogate-fault-unresolved-foreigners-advised-to-continue-using-niise-app-malaysia-border-agency","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=27672","title":{"rendered":"Autogate fault unresolved, foreigners advised to continue using NIISe app: Malaysia border agency"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">Foreigners are advised to continue using the new National Integrated Immigration System (NIISe) app and manual counters, as a system failure involving the autogates has yet to be resolved, the <!-- -->Malaysian Border Control and Protection Agency (AKPS)<!-- --> said on Jan 11. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">In a Facebook post, AKPS said the e-gates at the Bangunan Sultan Iskandar Customs, Immigration and Quarantine Complex (BSI) remain affected by a technical problem that began on Jan 10. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">It added that Malaysians are unaffected, as the issue involves only foreign passport holders. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">\u201cThe public is informed that the eGate system disruption is still recurring, and the operational status remains unchanged, involving foreign passport holders only,\u201d the post read. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The agency said foreign passport holders may use the e-gates at locations such as the incoming and outgoing bus halls. It added that it is working with the Malaysian Immigration Department to carry out repair works and is closely monitoring the situation.<\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">On <!-- -->Jan 10<!-- -->, <a href=\"https:\/\/www.straitstimes.com\/asia\/se-asia\/autogate-crashes-strand-thousands-at-land-checkpoints-in-johor?ref=inline-article\" rel=\"nofollow noopener\" class=\"gap-x-04 items-center inline text-primary-60 select-auto\" aria-label=\"link\" target=\"_blank\" data-testid=\"custom-link\"><\/p>\n<p class=\"font-body-baseline-regular inline\" data-testid=\"paragraph-test-id\">tens of thousands of foreigners<\/p>\n<p><\/a> were reported to be stuck in long queues at Malaysia\u2019s two land checkpoints with Singapore, following a major technical glitch that knocked out most of the immigration autogates. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">The worst affected was <!-- -->BSI<!-- -->, where foreigners had to wait up to two hours to clear immigration. <\/p>\n<p class=\"font-body-baseline-regular text-primary\" data-testid=\"article-paragraph-annotation-test-id\">It was learnt that at least 39 autogates at the entry and 29 machines at the exit areas of the bus halls at BSI had experienced problems for a few days, but the system crashed on\u00a0Jan 10\u00a0due to the heavy influx of foreigners that weekend. <\/p>\n<\/div>\n<div data-testid=\"tags-test-id\">\n<p><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Malaysia\"><span class=\"font-button-md-semibold\">Malaysia<\/span><\/button><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Johor Bahru\"><span class=\"font-button-md-semibold\">Johor Bahru<\/span><\/button><button data-testid=\"button-test-id\" class=\"layer-one border-default border interactive-button text-primary disabled:layer-disabled hover:disabled:layer-disabled default\" aria-label=\"button for Travel and leisure\"><span class=\"font-button-md-semibold\">Travel and leisure<\/span><\/button><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.straitstimes.com\/asia\/se-asia\/autogate-fault-still-unresolved-foreigners-advised-to-continue-using-niise-app-malaysia-border\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Foreigners are advised to continue using the new National Integrated Immigration System (NIISe) app and manual counters, as a system failure involving the autogates has&#8230;<\/p>\n","protected":false},"author":1,"featured_media":27673,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-27672","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/27672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27672"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/27672\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/media\/27673"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=27672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=27672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}