{"id":21678,"date":"2025-12-21T01:17:43","date_gmt":"2025-12-20T17:17:43","guid":{"rendered":"https:\/\/sgbuzz.com\/?p=21678"},"modified":"2025-12-21T01:17:43","modified_gmt":"2025-12-20T17:17:43","slug":"netizen-complains-about-insurance-finance-roadshows-in-mrts","status":"publish","type":"post","link":"https:\/\/sgbuzz.com\/?p=21678","title":{"rendered":"Netizen complains about insurance &#038; finance roadshows in MRTs"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div>\n<h2>Commuter says insurance roadshows beside MRT ATMs feel intrusive and exhausting<\/h2>\n<p>A commuter in Singapore has spoken up about the emotional toll of encountering insurance and finance roadshows positioned beside ATM machines at MRT stations.<\/p>\n<p>Joy Tan, 45, who is in regional sales support, shared her frustration in a <a href=\"https:\/\/www.facebook.com\/share\/p\/17xSzXj1dn\/\" target=\"_blank\" rel=\"noopener\">Facebook post on Wednesday (17 Dec)<\/a>, after yet another encounter at her neighbourhood station.<\/p>\n<p>What troubled her was not a single interaction, but how often these booths appeared \u2014 and where they were placed.<\/p>\n<div id=\"attachment_685343\" style=\"width: 1082px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-685343\" class=\"size-full wp-image-685343 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Screenshot-2025-12-19-at-5.41.32-PM.png\" alt=\"\" width=\"1072\" height=\"1160\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Screenshot-2025-12-19-at-5.41.32-PM.png 1072w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Screenshot-2025-12-19-at-5.41.32-PM-554x600.png 554w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Screenshot-2025-12-19-at-5.41.32-PM-946x1024.png 946w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Screenshot-2025-12-19-at-5.41.32-PM-139x150.png 139w\" data-sizes=\"(max-width: 1072px) 100vw, 1072px\" style=\"--smush-placeholder-width: 1072px; --smush-placeholder-aspect-ratio: 1072\/1160;\"\/><\/p>\n<p id=\"caption-attachment-685343\" class=\"wp-caption-text\">Source: Joy Tan on Facebook<\/p>\n<\/div>\n<h3>\u2018I just wanted to withdraw cash, but I decided not to\u2019<\/h3>\n<p>Ms Tan said the moment came after a long, tiring day.<\/p>\n<p>\u201cRecently, I\u2019ve noticed that insurance and finance companies frequently set up roadshows at MRT stations,\u201d she wrote.<\/p>\n<p>\u201cWhat\u2019s more, they often position themselves right next to the ATMs.\u201d<\/p>\n<p>On that particular evening, she simply wanted to withdraw cash to buy dinner.<\/p>\n<p>However, upon seeing the agents by the machines, she decided to walk away.<\/p>\n<p>\u201cI decided not to, simply because I didn\u2019t want to be approached,\u201d confessed Ms Tan.<\/p>\n<p>\u201cAfter a long day, I may be unable to control my emotional responses to [the agents] when I just want to withdraw cash.\u201d<\/p>\n<p>\n\t\t<iframe id=\"answers-client-6946d75fb85f9\" class=\"answers-client\" src=\"\" height=\"500\" loading=\"lazy\" frameborder=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>She explained that she simply had no energy to engage, and no emotional space to deflect a sales pitch.<\/p>\n<h3>Frequency and location raised red flags<\/h3>\n<p>Speaking to <em>MS News<\/em>, Ms Tan said the turning point was realising how regular these roadshows had become.<\/p>\n<p>While they used to happen only on weekends, she now observed that \u201cthey are there almost every day\u201d.<\/p>\n<p>She said that the location she was referring to was Boon Keng MRT, and stressed that the proximity to ATMs made her uncomfortable.<\/p>\n<p>\u201cWhen we are trying to withdraw money, having agents right beside the machines raises concerns,\u201d said Ms Tan, who found the placement inappropriate.<\/p>\n<p>Raising questions about oversight, Ms Tan wondered whether ATMs, being bank-operated, fall outside SMRT\u2019s direct responsibility.<\/p>\n<p>\u201cI am unclear as to why SMRT allows booths to be set up directly beside the ATM machines,\u201d she said.<\/p>\n<h3>\u2018It feels inappropriate during tough times\u2019<\/h3>\n<p>Ms Tan further questioned whether MRT stations \u2014 filled with commuters rushing home and watching expenses \u2014 were the right place to sell insurance.<\/p>\n<p>\u201cUnder these circumstances, promoting products or services in such a setting feels ineffective and out of touch,\u201d she said.<\/p>\n<p>\u201cWith the rising cost of living and little to no salary increments or bonuses in sight, everyone is already having a tough time.\u201d<\/p>\n<div id=\"attachment_685334\" style=\"width: 1546px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-685334\" class=\"size-full wp-image-685334 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1.webp\" alt=\"\" width=\"1536\" height=\"1052\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1.webp 1536w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1-600x411.webp 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1-1024x701.webp 1024w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1-150x103.webp 150w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Kovan-MRT-Station-insurance-set-up-1536x1052-1-218x150.webp 218w\" data-sizes=\"(max-width: 1536px) 100vw, 1536px\" style=\"--smush-placeholder-width: 1536px; --smush-placeholder-aspect-ratio: 1536\/1052;\"\/><\/p>\n<p id=\"caption-attachment-685334\" class=\"wp-caption-text\">Source: Ideal Connection. Photo for illustrative purposes only.<\/p>\n<\/div>\n<p>She noted that similar complaints came from commuters who rely heavily on public transport.<\/p>\n<p>\u201cIn many cases, that already suggests we are managing our expenses carefully,\u201d she said.<\/p>\n<p>\u201cIn this context, expecting us to spend additional funds on insurance seems unreasonable.\u201d<\/p>\n<p>However, Ms Tan acknowledged that the agents may be facing pressure from their companies to meet targets, especially during challenging economic times.<\/p>\n<p>She added that companies might see better results targeting wealthier demographics instead of those striving to just make ends meet.<\/p>\n<h3>Suggests less intrusive ways to engage commuters<\/h3>\n<p>Ms Tan stressed that she is not against roadshows altogether.<\/p>\n<p>Instead, she suggested a more thoughtful placement.<\/p>\n<p>\u201cThere is a larger and more secluded area behind the control room where the booth could be located,\u201d she said.<\/p>\n<div id=\"attachment_685344\" style=\"width: 1546px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-685344\" class=\"size-full wp-image-685344 lazyload\" src=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1.jpg\" alt=\"\" width=\"1536\" height=\"1152\" srcset=\"https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1.jpg 1536w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1-600x450.jpg 600w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1-1024x768.jpg 1024w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1-150x113.jpg 150w, https:\/\/mustsharenews.com\/wp-content\/uploads\/2025\/12\/Clementi-bus-interchange-shop-for-rent-1536x1152-1-80x60.jpg 80w\" data-sizes=\"(max-width: 1536px) 100vw, 1536px\" style=\"--smush-placeholder-width: 1536px; --smush-placeholder-aspect-ratio: 1536\/1152;\"\/><\/p>\n<p id=\"caption-attachment-685344\" class=\"wp-caption-text\">Source: Ideal Connection. Photo for illustrative purposes only.<\/p>\n<\/div>\n<p>Agents could also stand near escalators, she added, allowing interested commuters to approach voluntarily.<\/p>\n<p>\u201cThis would avoid obstructing commuter flow and reduce discomfort for those using the ATMs.\u201d<\/p>\n<p><strong>Also read: <a href=\"https:\/\/mustsharenews.com\/ng-chee-meng-income\/\" target=\"_blank\" rel=\"noopener\">Ng Chee Meng says NTUC Income\u2019s handling of elderly man\u2019s accident claims is of \u2018deep concern\u2019<\/a><\/strong><\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"oMPNGjOv9F\">\n<p><a href=\"https:\/\/mustsharenews.com\/ng-chee-meng-income\/\" target=\"_blank\" rel=\"noopener\">Ng Chee Meng says NTUC Income\u2019s handling of elderly man\u2019s accident claims is of \u2018deep concern\u2019<\/a><\/p>\n<\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cNg Chee Meng says NTUC Income\u2019s handling of elderly man\u2019s accident claims is of \u2018deep concern\u2019\u201d \u2014 MS News - Independent News For Singaporeans\" src=\"https:\/\/mustsharenews.com\/ng-chee-meng-income\/embed\/#?secret=CR13T8HcQS#?secret=oMPNGjOv9F\" data-secret=\"oMPNGjOv9F\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><em>Have news you must share? Get in touch with us via email at\u00a0<a href=\"https:\/\/mustsharenews.com\/insurance-roadshows-atms-mrts\/mailto:news@mustsharenews.com\" target=\"_blank\" rel=\"noopener\">news@mustsharenews.com<\/a>.<\/em><\/p>\n<p><em>Featured image adapted from <a href=\"https:\/\/idealconnection.com.sg\/top-5-ideal-spaces-for-insurance-roadshows\" target=\"_blank\" rel=\"noopener\">Ideal Connection<\/a>. Photo for illustrative purposes only.<\/em><\/p>\n<p><!-- CONTENT END 1 --><\/p><\/div>\n<p><script type=\"text\/javascript\" src=\"https:\/\/connect.facebook.net\/en_US\/sdk.js?ver=6.8.3#xfbml=1&amp;version=v3.2\" id=\"facebook-js\"><\/script><script>\n!function(f,b,e,v,n,t,s)\n{if(f.fbq)return;n=f.fbq=function(){n.callMethod?\nn.callMethod.apply(n,arguments):n.queue.push(arguments)};\nif(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\nn.queue=[];t=b.createElement(e);t.async=!0;\nt.src=v;s=b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t,s)}(window, document,'script',\n'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\nfbq('init', '1213643350275810');\nfbq('track', 'PageView');\n<\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/mustsharenews.com\/insurance-roadshows-atms-mrts\/\" target=\"_blank\" rel=\"noopener\">Read Full Article At Source <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Commuter says insurance roadshows beside MRT ATMs feel intrusive and exhausting A commuter in Singapore has spoken up about the emotional toll of encountering insurance&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[2611],"tags":[],"class_list":["post-21678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buzz-headlines","wpcat-2611-id"],"_links":{"self":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/21678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21678"}],"version-history":[{"count":0,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=\/wp\/v2\/posts\/21678\/revisions"}],"wp:attachment":[{"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21678"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=21678"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sgbuzz.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=21678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}