\n<\/p>\n
Initially, he thought that it was due to the four-person quota of the Special Assistance Lanes (SALs), but the problem persisted even after they split into two smaller groups.<\/p>\n
The Singapore permanent resident, who travels regularly to Malaysia, said he was glad to have his passport on hand \u2013 something which ICA still requires, even when crossing the border with QR code clearance.<\/p>\n
To raise more public awareness of the QR code clearance, ICA has intensified efforts to encourage travellers to adopt the method.<\/p>\n
In the bus halls, while all lanes support both passport and QR code clearance, over half the lanes are designated for express QR code clearance. The lanes can be toggled between QR code-only and hybrid clearance methods, based on operational needs, said ICA.<\/p>\n
\u201cVideos encouraging the usage of QR codes were developed in-house and screened on ICA\u2019s social media platforms, digital signages in the bus halls and on Causeway Link buses,\u201d it added.<\/p>\n
Posters with step-by-step guides on how to generate the QR codes are also displayed around Woodlands Checkpoint\u2019s bus hall and concourse, and at the berth of Bus 950 at Woodlands Temporary Bus Interchange, said ICA.<\/p>\n<\/div>\n