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The owner of a noodle stall has hit back at a customer\u2019s gripe about paying 30 cents more for his takeaway noodles after bringing a container that was “too small”.<\/p>\n
In a Facebook post on the Complaint Singapore page on Tuesday (Dec 9), Sam Siew shared about his unpleasant experience ordering food at June Kee Noodle House in Jurong West Hawker Centre.<\/p>\n
He said the stall owner insisted on the takeaway fee for his lor mee as she had “no time” to pour the gravy into his container.<\/p>\n
“In reality, the container I brought was sufficiently large,” said Siew, while claiming he was told that customers who bring their own containers have to wait longer for their order.<\/p>\n
The noodle stall appears to have <\/strong>created a Facebook account just to respond to the complaint, which they labelled as “misinformation”.\u00a0<\/p>\n In a lengthy comment under Siew\u2019s Facebook post, June Kee Noodle House said it is \u201ccompletely untrue\u201d that customers with their own containers experience longer waiting times for their food.<\/p>\n They insisted that Siew\u2019s container \u2014 with its opening “literally just slightly bigger than a coffee mug” \u2014 \u00a0was too small, and that pouring thick and boiling hot gravy would risk scalding the hawker\u2019s hands.<\/p>\n “Do not expect us to fit the food into any random container you bring,” said June Kee Noodle House. “We cannot be expected to perform the impossible and end up injuring ourselves.”<\/p>\n The size of the container also meant there was no way to fit the noodles, ingredients and gravy inside without reducing portion size, said the noodle stall.\u00a0<\/p>\n “If we accept your order, we risk getting another comment about our pathetic portion,” they added.<\/p>\n On the 30 cents takeaway fee, June Kee Noodle House said it is hardly profitable when the cutlery and containers alone cost them over 20 cents.<\/p>\n “You\u2019re the first to bring your own tiny container, expect so much, and then stir up trouble,” they added. “We are running a business, not a charity. We operate on razor-thin margins, and of course we must prioritise survival and earnings like any small business.”<\/p>\n Ending the online squabble, Siew replied: “[The] photo tells a thousand words.”<\/p>\n [[nid:668513]]<\/p>\n chingshijie@asiaone.com<\/p>\n<\/div>\n