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SINGAPORE \u2013 Customers have reported losses totalling more than $904,000 in unused prepaid packages due to Wan Yang Health Product and Foot Reflexology Centre\u2019s sudden closure, said Consumers Association of Singapore (CASE) president Melvin Yong on Dec 3.<\/p>\n
CASE has received 439 complaints over Wan Yang\u2019s abrupt closure as at Dec 2, he said, with total reported customer losses from unused prepaid packages up from <\/p>\n about $29,000 in late November<\/p>\n <\/a>.<\/p>\n Wan Yang confirmed that its three entities \u2013 Wan Yang Holdings, Wan Yang Foot Reflexology Centre and Wan Yang Health Product & Foot Reflexology Centre \u2013 have ceased operations as at Nov 21 and are now undergoing liquidation proceedings, Mr Yong said.<\/p>\n \u201cWan Yang has proposed liquidators, care of RSM SG Corporate Advisory, to oversee the liquidation administration,\u201d he said. <\/p>\n Mr Yong said that the liquidators will be appointed after the creditors\u2019 meeting on Dec 10.<\/p>\n \u201cCASE has established a dedicated communication channel with the proposed liquidators so that affected consumers with complaints about their unutilised prepaid packages lodged with CASE can be directly referred to them for more efficient processing,\u201d he said.<\/p>\n Customers with unused prepaid packages with Wan Yang can approach CASE for assistance through its hotline on 6277-5100 or via its website at www.case.org.sg<\/p>\n<\/div>\n